Holiday Inn Hollywood, Los Angeles, Front Desk

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Rank

44th

Out of 700

Holiday Inn Hollywood	Average Price: $214 Check Rates

Hotel Class:

2005 North Highland Ave., Hollywood

Los Angeles, 90068 View map

5-Star Hotel Rank: 3 of 44
Average review rating: 3.46

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (23) , TripAdvisor (324)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (49) bathroom (30) beach (12) bed (49) bill (6) breakfast (58) charge (10) check in (20) check out (6) complimentary (9) concierge (25) cost (15) deal (24) decor (17) dinner (19) discount (10) food (45) front desk (30) gym (8) hot tub (11) hotel (520) housekeeping (10) lobby (30) location (181) money (24) parking (70) pillow (14) pool (98) price (50) rate (11) recommend (50) restaurant (99) room (377) room service (6) service (64) shower (10) shuttle (18) spa (12) staff (214) street (44) suite (7) to park (7) towel (12) valet (16) valet parking (12) value (33) view (22) walk (139) wireless (11)

Front desk

Appears in 30 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) concierge (2) desk (31) extremely (2) free (2) friendly (6) helpful (4) polite (3) problem (3) prompt (2) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All of the staff was pleasant from the front desk to the valet attendant every day of our stay.

"Great spot! " Read full review on TripAdvisor 4/23/2012 Vote

2. The front desk staff was AWESOME.

"Great Hotel. Will go back 100%!!! " Read full review on TripAdvisor 6/7/2011 Vote

3. The staff are extremely helpful and friendly at both the front desk and restaurant.

"Clean and comfortable tourist hotel " Read full review on TripAdvisor 4/16/2011 Vote

4. The room was always clean and the staff at the front desk where helpful and polite.

"Good Deal Close To Hollywood Blvd " Read full review on TripAdvisor 1/18/2011 Vote

5. The front desk staff were welcoming, friendly, and polite; they found us a room in the back of the hotel upon request; the room was clean and looked recently refurbished.

"Excellent location for Hollywood Bowl show " Read full review on TripAdvisor 5/9/2010 Vote

6. The front desk staff was welcoming, courteous, and efficient.

"Excellent value via Priceline " Read full review on TripAdvisor 12/27/2009 Vote

7. We got tickets to the Conan O'Brien show but wasn't too sure on parking, location, etc. - front desk was there to help yet again.

"Great service & location " Read full review on TripAdvisor 11/16/2009 Vote

8. There were no instructions so I tried calling the front desk, but the phone wasn't working in a most awkward way - I could hear them, but they couldn't hear me (presumably).

"Disappointing " Read full review on TripAdvisor 10/26/2009 Vote

9. Nevertheless, the front desk happily welcomed us and issued our keys (I shared a room with my best friend).

"Great Location! " Read full review on TripAdvisor 9/6/2008 Vote

10. We did get to the stage where we had enough of the noise and could not get to sleep so contacted the front desk and they were very prompt in dealing with the situation.

"Great Location " Read full review on TripAdvisor 2/28/2008 Vote