10. it was also: the $50 room key deposit, the different tax rate they used for our room and our friend's room next door (for the same room rate which is just illegal) and their argument about fixing it saying 'that's just what the computer says', the 30 minute check-in procedure, the surly attitude of the staff, the horrible maintenance (stains, mildew, wood rot, water damage, severe termite damage, worn-out carpet/paint/wallpaper) of the room and hotel in general, being asked to move the car while we were checking in and unpacking -- then after moving the car being called in our room and told 'we just want to know what possible reason you have for not moving your car' when they were informed it had already been moved they hung up (that would be without an apology).