Uncle Billy's Hilo Bay Hotel, Hilo, Rude

OpinionWell's Blog

Home » United States » Hawaii » Hilo Hotels » Uncle Billy's Hilo Bay Hotel

OpinionWell
Rank

5th

Out of 43

Uncle Billy's Hilo Bay Hotel	Average Price: $91 Check Rates

Hotel Class:

87 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 3 of 3
Average review rating: 2.8

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (50) , TripAdvisor (133) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

avoid (2) bad (12) bare (2) broken (2) bug (3) chaotic (1) chipped (3) complain (3) complaint (4) dated (2) dirt (2) dirty (16) disappoint (3) disgust (5) downside (3) expensive (2) filth (2) filthy (7) hard (3) horrible (3) issue (3) lack (6) loud (12) mess (2) mildew (6) mistake (2) mold (10) nasty (3) nightmare (2) noise (9) noisy (7) outdated (2) overpriced (2) poor (5) poorly (2) problem (6) roach (6) rock (2) rude (4) sad (3) scary (2) smell (16) smelly (5) stink (2) tacky (2) terrible (5) tiny (4) worn (6) worst (5) wrong (1)

Rude	Appears in 12 comments.

The following words were used in comments with Rude:
bed (2) bug (2) dirty (2) not (3) party (2) room (2) staff (9) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Both checkin and checkout was with staff members who were not rude but close to it especially the lady who checked us out.

"Not Happy " Read full review on TripAdvisor 2/12/2012 Vote

2. The lady receptionist was rude and unpleasant as s he refused to honor my Kamaina ID.

"There is no Aloha at this place, they are not honest. " Read full review on TripAdvisor 3/10/2010 Vote

3. Absolutely dirty, rundown, falling down, rude staff.

"night of living hell " Read full review on TripAdvisor 4/21/2009 Vote

4. The staff was neutral, not friendly but not rude.

"I survived, but wouldn't come here again " Read full review on TripAdvisor 7/29/2007 Vote

5. Same story was experienced by another party checking in at the same time, and their reservation was booked through another big, well-known agency; we both had to call our agencies and had them made the front desk to check us in, and still we spent more then half hour standing there arguing with the rude staff.

Read full review on MyTravelGuide 1/4/2007 Vote

6. Ants, bed-bugs, rude staff etc etc Fortunately I looked at thse postings and had taken a bug-spray that we sprayed on the bed before we went to sleep.

"Small kitchen to the rescue " Read full review on TripAdvisor 11/23/2006 Vote

7. rude staff, bad food, and very dirty rooms.

"terrible service, dirty rooms, and very over priced " Read full review on TripAdvisor 11/6/2006 Vote

8. The staff was extremely rude and the service was terrible.

"Uncle Billy's Hilo Bay Hotel - Worse than you can imagine - Bugs too! " Read full review on TripAdvisor 8/10/2006 Vote

9. Staff rude, had attitude when we arrived as party of grandma, mother, daughter, said didn't know about the child; rude when asked for n/s room and told we would have to take what was provided.

Read full review on MyTravelGuide 8/4/2006 Vote

10. The employee then registered him as well and was very rude to him along with that charging him $15.

"Very Dissapointed Customer " Read full review on TripAdvisor 12/8/2005 Vote