Westin Book Cadillac Detroit, Detroit, Delay

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OpinionWell
Rank

2nd

Out of 93

Westin Book Cadillac Detroit	Average Daily Rate: NA Check Rates

Hotel Class:

1114 Washington Boulevard

Detroit, 00000 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 4.41

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (6) , TripAdvisor (175)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (2) annoy (3) apologetic (2) avoid (3) bad (19) big deal (5) complain (5) complaint (9) dangerous (2) delay (3) difficult (2) dirty (5) disappoint (15) downside (3) expensive (8) frustrated (2) hard (7) hassle (2) hectic (2) horrible (2) inconvenient (5) irritate (2) issue (12) lack (6) loud (2) negative (5) noise (19) noisy (2) odor (2) overpriced (4) poor (10) pretentious (1) pricey (12) problem (18) rock (4) rude (5) sad (5) sadly (2) shame (2) slow (4) smell (6) stain (4) terrible (7) tiny (3) unacceptable (7) unfortunate (11) unsafe (3) weird (2) worst (3) wrong (5)

Delay

Appears in 3 comments.

The following words were used in comments with Delay:
clean (2) room (5) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There are six elevators, but only three were working which can cause delays when there groups of people coming and going, a small inconvenience.

"The best in Detroit " Read full review on TripAdvisor 4/10/2012 Vote

2. A novice was clearly manning the desk and he clearly had trouble finding our reservation (10 minute delay).

"Great Hotel for Business, Family, or Spa Holiday " Read full review on TripAdvisor 2/1/2012 Vote

3. Unfortunately, the delay was due to still cleaning of the rooms (at 4pm, why not bring in extra staff to ensure all rooms are ready for scheduled check in from 3pm), so as soon as a room was cleaned & available, the staff just assigned the next room, irrespective of the room you had booked.

"Great location but can't handle when they are full " Read full review on TripAdvisor 9/10/2011 Vote