Westin Book Cadillac Detroit, Detroit, Rude

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Home » United States » Michigan » Detroit Destinations » Detroit Hotels » Westin Book Cadillac Detroit

OpinionWell
Rank

2nd

Out of 93

Westin Book Cadillac Detroit	Average Daily Rate: NA Check Rates

Hotel Class:

1114 Washington Boulevard

Detroit, 00000 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 4.41

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (6) , TripAdvisor (175)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (2) annoy (3) apologetic (2) avoid (3) bad (19) big deal (5) complain (5) complaint (9) dangerous (2) delay (3) difficult (2) dirty (5) disappoint (15) downside (3) expensive (8) frustrated (2) hard (7) hassle (2) hectic (2) horrible (2) inconvenient (5) irritate (2) issue (12) lack (6) loud (2) negative (5) noise (19) noisy (2) odor (2) overpriced (4) poor (10) pretentious (1) pricey (12) problem (18) rock (4) rude (5) sad (5) sadly (2) shame (2) slow (4) smell (6) stain (4) terrible (7) tiny (3) unacceptable (7) unfortunate (11) unsafe (3) weird (2) worst (3) wrong (5)

Rude	Appears in 5 comments.

The following words were used in comments with Rude:
good (2) not (2) secure (2) staff (5)

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1. All in all, nice physical aspects but some staff were almost rude and the running of the hotel needs serious upgrading to what one expects from a Westin.

"nice physical aspects but service with an "attitude" " Read full review on TripAdvisor 5/2/2012 Vote

2. Not only is there a good chance that your valuables will be subject to theft, but there is also a good chance that you will be treated rudely by a tactless security staff with poor customer service skills.

"Housekeeping Will Steal Your Valuables " Read full review on TripAdvisor 2/12/2012 Vote

3. However, the security staff was rude, dismissive, and made it clear that they did not intend to pursue the matter any further.

"Housekeeping Will Steal Your Valuables " Read full review on TripAdvisor 2/12/2012 Vote

4. Again, we had to deal with a rude staff but fortunately I remembered the name of the person who had told me and the charge was removed.

"Terrible Service Outweighs Nice Rooms " Read full review on TripAdvisor 11/13/2011 Vote

5. rude desk staff? Yep.

"Great effort, if only the city would catch up " Read full review on TripAdvisor 8/2/2011 Vote