Los Angeles Sofitel, Los Angeles, Issue

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Rank

6th

Out of 700

Los Angeles Sofitel	Average Price: $272 Check Rates

Hotel Class:

8555 Beverly Boulevard

Los Angeles, 90048 View map

4-Star Hotel Rank: 4 of 45
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (26) , Travelocity (9) , TripAdvisor (598) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 36 comments.

The following words were used in comments with Issue:
$ (3) bad (2) couple (3) desk (3) guest (3) hard (2) hotel (9) internet (2) noise (5) not (11) noticeable (2) quickly (2) reception (2) reservation (2) room (10) service (2) shower (2) staff (2) suite (2) tiny (3)

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1. Two observations: Bathroom door doesn't quite close (not an issue with the door, but that 'sliding door' trend I have noticed in some hotels.

"Not much to complain about " Read full review on TripAdvisor 4/15/2012 Vote

2. Check in was swift, we had two rooms as travelled with parents so within minutes key cards had been issued and room deposit sorted, plus a cursory overview of the hotel and we were given a couple of offers off dining in Simon LA and the spa.

"First time at the Sofitel Los Angeles " Read full review on TripAdvisor 4/11/2012 Vote

3. There were a few tiny, tiny issues that i will not go into as they were all sorted out.

"good hotel GREAT STAFF but a little shabby in places " Read full review on TripAdvisor 4/2/2012 Vote

4. I soon began to notice issues the door between the bedroom and sitting was broken and would not close and the only way to close the bathroom door was to slam it hard ( not nice for the guests in the next room ) and very tatty carpets I went down to the front desk to see what could be done and spoke to Crystal who could not have been nicer and gave me several opyions including letting me look at another suite, i really liked the location of the original suite so Crystal said that she would get everything fixed by the time that i returned from shopping.

"good hotel GREAT STAFF but a little shabby in places " Read full review on TripAdvisor 4/2/2012 Vote

5. Anyway, we would highly recommend the hotel for those that don't want to suffer through the 'issues' of regular hotels.

"Home Again " Read full review on TripAdvisor 3/31/2012 Vote

6. When issues were raised with reception nothing was done.

"Great location but hotel was not so great! " Read full review on TripAdvisor 3/23/2012 Vote

7. The main issue I had with the room (and other parts of the hotel) was the dust & dirt.

"Great location but hotel was not so great! " Read full review on TripAdvisor 3/23/2012 Vote

8. The only issue we ad is that we booked a tour with the concierge (TMZ tour) and we paid it 69$ per person, once at the booth we found out that if we would have book it directly with TMZ we would have spend 49$, saving a total of 40$ (high in a city as expensive as LA u definitely prefer to keep in your pocket ;) ).

"Amazing hotel " Read full review on TripAdvisor 3/14/2012 Vote

9. The receptionist on the other end understood our issues and immediately took the internet charge off our account.

"Good and bad experience " Read full review on TripAdvisor 2/18/2012 Vote

10. I notified the front desk of the issues but, all they did is say they were sorry, I would never go back.

"Smelly comforter and mold in shower " Read full review on TripAdvisor 2/18/2012 Vote