Hilton Riverside Hotel New Orleans, New Orleans, Friendly

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OpinionWell
Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amazing (49) awesome (36) beautiful (65) best (90) better (126) big (88) cares (45) cheaper (21) clean (396) comfortable (222) comfy (36) convenient (107) courteous (33) decent (28) efficient (28) excellent (124) exceptional (49) fabulous (21) fantastic (55) fast (24) free (167) fresh (27) friendly (231) fun (43) generous (18) good (469) great (708) happy (31) helpful (237) huge (75) liked (217) love (63) new (495) nice (535) outstanding (17) perfect (77) pleasant (52) pleased (28) plenty (57) positive (21) professional (43) quiet (57) reasonable (54) soft (17) spacious (68) spectacular (18) terrific (17) welcoming (23) well appointed (18) wonderful (90)

Friendly

Appears in 262 comments.

The following words were used in comments with Friendly:
bar (10) busy (15) clean (13) concierge (16) desk (19) families (15) food (11) good (11) great (28) helpful (64) hotel (62) location (10) need (11) new (22) nice (15) not (29) recommend (11) room (27) service (18) staff (129)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Levon was helpful and friendly.

"Customer service could use improvement " Read full review on TripAdvisor 5/19/2012 Vote

2. The bar atmosphere was cold and the bartenders overall not very friendly, drink prices were more expensive than airport drinks.

"Customer service could use improvement " Read full review on TripAdvisor 5/19/2012 Vote

3. This Hilton definitely made the effort to make us feel welcome and appreciated with little touches like: a friendly e-mail prior to our arrival, early check-in, and restaurant suggestions.

"Perfect for Business in NOLA " Read full review on TripAdvisor 5/17/2012 Vote

4. The staff was friendly even though they made a mistake with my booking, they corrected it right away with no hassle.

"Great location " Read full review on TripAdvisor 5/15/2012 Vote

5. Embassy Suites is a little more family friendly, and rooms offer more space for a family to spread out.

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

6. Concierge staff were very helpful in recommending sight-seeing, restaurants that met our (lower budget, family friendly) needs.

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

7. The people are courteous but not overly friendly.

"A big impersonal hive of conventioneers " Read full review on TripAdvisor 5/13/2012 Vote

8. I found the staff very friendly and very abundant but really didn't need to use them much at all since the hotel seems to be managed very well.

"Great Hotel for a Conference or just for a New Orleans vacation " Read full review on TripAdvisor 5/11/2012 Vote

9. I can say the real redeeming factor of this Hilton is the staff - courteous, friendly, helpful, conversational, and nice.

"Maybe I'm too honest about this Hilton... " Read full review on TripAdvisor 5/5/2012 Vote

10. Rooms were very nice and clean and the staff very friendly.

"Great Time in New Orleans " Read full review on TripAdvisor 5/3/2012 Vote