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Rank
15th
Out of 427

Hilton Riverside Hotel New Orleans

Average Price: $281  
 
Hotel Class:
2 Poydras Street
New Orleans, 70140 View map  
3-Star Hotel Rank: 6 of 125
Average review rating: 3.89
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 50 comments. 
The following words were used in comments with Professional:
busy (6)   clean (4)   comfortable (4)   conference (5)   courteous (4)   desk (6)   disappoint (3)   extremely (3)   friendly (7)   great (5)   helpful (12)   hotel (11)   liked (3)   management (5)   new (2)   not (4)   room (10)   service (5)   staff (26)   welcoming (2)    
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1. really? I would expect better from a Hilton on a regular day, let alone as a host hotel for a Society of Government Meeting professionals' convention?? How Embarrasing.
"Customer service could use improvement " Read full review on TripAdvisor   5/19/2012 Vote      
2. Wouldn't stay here again as it seems its geared for conferences only and did not have that personal and professional touch suited to holiday makers and what you normally associate with this chain.
"Conference Hotel Really ! " Read full review on TripAdvisor   4/29/2012 Vote      
3. The top notch staff is professional, attentive and very efficient.
"Hilton Riverside, New Orleans is Great " Read full review on TripAdvisor   4/23/2012 Vote      
4. The concierge was professional and pleasant.
"Excellent stay for the price, close to many attractions " Read full review on TripAdvisor   4/14/2012 Vote      
5. I was there for a professional conference attended by over 500 attorneys and spouses.
"Great facility in the Big Easy " Read full review on TripAdvisor   3/27/2012 Vote      
6. William at the lobby bar is probably one of the nicest and most professional bartenders I have ever encountered.
"I was a bit concerned, but then pleasantly surprised " Read full review on TripAdvisor   3/8/2012 Vote      
7. The staff is great helping take care of your needs and providing professional and friendly service.
"A good Hilton in a Great location " Read full review on TripAdvisor   2/10/2012 Vote      
8. The friendly and professional treatment I received from waiters, valets, bellhops, maids, and other staff here was unfortunately tarnished by poor treatment by the front desk and general managers when a package was lost.
"Poor treatment by managers, wonderful treatment by other staff " Read full review on TripAdvisor   2/4/2012 Vote      
9. Every employee at the hotel from the doorman, front desk or any others we talked to were all helpful, friendly and professional.
"Good Visit " Read full review on TripAdvisor   1/19/2012 Vote      
10. This hotel has a Starbucks inside, the beds are very comfortable, the rooms are clean, the staff is professional.
"Always great " Read full review on TripAdvisor   12/15/2011 Vote      
   
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