Uncle Billy's Hilo Bay Hotel, Hilo, Staff

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Rank

5th

Out of 43

Uncle Billy's Hilo Bay Hotel	Average Price: $91 Check Rates

Hotel Class:

87 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 3 of 3
Average review rating: 2.8

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (50) , TripAdvisor (133) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) balcony (7) bar (6) bargain (4) bathroom (28) beach (6) bed (14) breakfast (55) cable (5) charge (3) check in (4) check out (3) checkout (3) complimentary (2) deal (2) decor (4) downtown (4) fee (3) food (17) front desk (12) hotel (184) laundry (3) lobby (16) location (29) manager (5) money (13) ocean (20) parking (29) pillow (3) pool (27) price (22) rate (6) recommend (10) refund (3) restaurant (22) room (138) service (9) sheets (11) shower (11) spa (2) staff (60) steam (2) street (10) to park (7) towel (6) tub (2) value (14) view (21) walk (10) wireless (8)

Staff

Appears in 60 comments.

100% wrote positive comments about staff

The following words were used in comments with Staff:
big (3) checkout (2) clean (15) excellent (3) friendly (25) great (4) helpful (10) hotel (12) location (3) need (2) nice (4) night (2) roach (3) rude (3) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I don't mind a hotel that is dated if it is clean and the staff is friendly.

"Not Happy " Read full review on TripAdvisor 2/12/2012 Vote

2. The customer service I received that night from the hotel staff of 1, was excellent.

"Coqui Heaven " Read full review on TripAdvisor 2/1/2012 Vote

3. And while some people will be turned off by a little but of discoloration in the grouting and old carpeting, I'm willing to overlook that for the charm of falling asleep to the sound of frogs croaking and helpful staff.

"A classic hotel, cheap and cheerful. " Read full review on TripAdvisor 12/29/2011 Vote

4. I must say the staff were all very good and did their job well and seemed very committed.

"Couldn't wait to get out of there " Read full review on TripAdvisor 12/25/2011 Vote

5. Staffs are friendly, the rooms are big but old.

"No worth to stay " Read full review on TripAdvisor 12/6/2011 Vote

6. And just like before, the hotel staff, was extremely friendly and always smiling.

"Love Uncle Billy's " Read full review on TripAdvisor 11/26/2011 Vote

7. The staff is competent and friendly.

"It's Hilo, you come here to taste the real Hawaii. " Read full review on TripAdvisor 8/7/2011 Vote

8. I've read all the stuff about Billy's in Hilo and can tell you that value, location, and great staff make this a bargain.

"Tropical retreat in Hilo " Read full review on TripAdvisor 7/12/2011 Vote

9. The staff was nice but not especially quick to help at time of check-in.

"filthy " Read full review on TripAdvisor 4/14/2011 Vote

10. The staff was friendly and helpful.

"Good hotel to stay over night after a long trip " Read full review on TripAdvisor 3/16/2011 Vote