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Rank
199th
Out of 676

Radisson Martinique On Broadway

Average Price: $364  
 
Hotel Class:
49 West 32nd Street
New York City, 10001 View map  
3-Star Hotel Rank: 68 of 154
Average review rating: 3.54
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , TripAdvisor (572) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 41 comments. 
37% wrote positive comments about manager
The following words were used in comments with Manager:
accommodating (2)   chocolate (2)   clean (4)   desk (3)   eat (2)   hotel (8)   liked (2)   management (43)   need (2)   night (3)    
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1. The Duty Manager accepted to take the parcel and keep it in her office for my niece.
"always my first choice in manhattan " Read full review on TripAdvisor   1/31/2011 Vote      
2. and manager was super accommodating and granted us early checkin when we arrived from JFK.
"Excellent service saff & location " Read full review on TripAdvisor   10/28/2010 Vote      
3. The night manager was fantastic and was very understanding however I can not say the same about the rest of the staff.
"The worst hotel I have ever stayed in... " Read full review on Expedia   7/8/2009 Vote      
4. But after explaining my situation to the manager he assisted me in making the cancelation despite the policy.
"Accomdating Staff " Read full review on TripAdvisor   1/22/2012 Vote      
5. Requested to speak with a manager which by the way took another 20 minutes to request a cancellation .
"Rude dishonest Staff,Do not honour online booking " Read full review on TripAdvisor   1/9/2012 Vote      
6. Two days before our travel we had still not received confirmation so my husband rang the Radisson in the uk they gave him the name of the Duty manager to contact as our booking was not shown.
"disappointed " Read full review on TripAdvisor   12/2/2011 Vote      
7. To his credit the hotel manager refunded the cost of the wifi connection.
"Good location, spotty service " Read full review on TripAdvisor   7/29/2011 Vote      
8. After the clerk went to speak to the manager to check: 'we can accommodate you sir, for an extra $20 per night''I see, is the room any different or better to the one I am in''no sir, the smoking rooms are just more in demand'Maybe the martinique doesn't like smokers, or maybe tourists, or maybe the day manager was running low on tips.
"bad service with a smile " Read full review on TripAdvisor   4/29/2011 Vote      
9. Of course, I became a bit hysterical, and was transferred to the manager.
"Excellent hotel--but very busy and apparently overbooking is common... " Read full review on TripAdvisor   4/24/2011 Vote      
10. quickly transferred me to the manager, although I didn't think that was necessary.
"Excellent hotel--but very busy and apparently overbooking is common... " Read full review on TripAdvisor   4/24/2011 Vote      
   
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