Paramount Hotel New York, New York City, Front Desk

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Rank

98th

Out of 676

Paramount Hotel New York	Average Price: $318 Check Rates

Hotel Class:

235 W 46TH St

New York City, 10036 View map

3-Star Hotel Rank: 32 of 154
Average review rating: 2.88

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (69) , MyTravelGuide (99) , TripAdvisor (1703) , YahooTravel (88)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (42) bar (293) bath (61) bathroom (436) bathtub (25) bed (600) bill (32) breakfast (210) charge (94) check in (186) check out (49) closet (80) complimentary (34) concierge (141) cost (78) deal (70) decor (98) dinner (39) fee (20) food (87) front desk (189) gym (24) hotel (2760) housekeeping (44) lobby (469) location (1009) manager (52) money (124) parking (31) pillow (53) price (309) rate (103) recommend (241) refund (20) restaurant (237) room (3440) room service (47) service (304) sheets (36) shower (211) staff (787) street (175) suite (54) towel (103) tub (37) value (81) view (130) walk (230) water pressure (23) wireless (98)

Front desk

Appears in 189 comments.

81% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (6) concierge (9) courteous (6) desk (191) friendly (21) great (11) helpful (35) hotel (29) need (8) night (8) problem (10) rude (13) service (15) staff (54) upgraded (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I want to point out that the front desk is really very helpful.

"About Her...Miss Nerma " Read full review on TripAdvisor 5/16/2012 Vote

2. Our Honeymoon was so much more enjoyable once we had a good room and the people at the front desk are very friendly & helpful.

"Good Service is Hard to Find " Read full review on TripAdvisor 4/25/2012 Vote

3. The front desk staff was very welcoming (Nathalie and Rachel) and the concierge helpful in mapping out our days in NY.

"Modern and Chic Hotel " Read full review on TripAdvisor 4/22/2012 Vote

4. The lobby music is Euro techno and very lively, and the front desk personnel were friendly and competent.

"The lobby alone was worth the trip! " Read full review on TripAdvisor 4/17/2012 Vote

5. We had the pleasure of meeting Crystar, who greeted us with a beautiful smile at the front desk.

"Amazing Customer Service " Read full review on TripAdvisor 4/14/2012 Vote

6. Front desk staff quite friendly and helpful.

"Location! Location! Location! " Read full review on TripAdvisor 3/8/2012 Vote

7. Nathalie,Nerma,Hector, and the front desk manager Luis Otero are the best.

"Great Deal Great Location Great Staff " Read full review on TripAdvisor 2/26/2012 Vote

8. When I got my hotel bill at the end of my stay, I noticed the huge tip amount and mentioned it at the front desk.

"Excellent location and great value " Read full review on TripAdvisor 2/22/2012 Vote

9. With the one exception at the front desk, the staff were friendly and helpful.

"Excellent location and great deal " Read full review on TripAdvisor 2/21/2012 Vote

10. I would especially like to mention Nerma, who works at the front desk, who always remembers me, welcomes me with a warm smile and could not possibly be nicer or more accomodating.

"Great Hotel and Stafff " Read full review on TripAdvisor 2/14/2012 Vote