Crowne Plaza Los Angeles Harbor Hotel, Los Angeles, Front Desk

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Rank

57th

Out of 700

Crowne Plaza Los Angeles Harbor Hotel	Average Price: $167 Check Rates

Hotel Class:

601 South Palos Verdes Street

Los Angeles, 90731 View map

5-Star Hotel Rank: 5 of 44
Average review rating: 3.55

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (17) , TripAdvisor (142)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (18) bath (4) bathroom (17) beach (20) bed (37) breakfast (75) charge (6) check in (28) check out (4) complimentary (17) concierge (8) cost (5) deal (9) decor (5) dinner (17) downtown (6) fee (8) food (47) front desk (38) hot tub (4) hotel (290) lobby (14) location (36) lunch (8) manager (13) money (4) neighborhood (9) parking (32) pillow (8) pool (26) price (21) rate (11) recommend (18) restaurant (84) room (223) room service (11) service (66) shower (11) shuttle (91) staff (63) street (17) suite (20) tub (7) valet (8) valet parking (5) value (10) view (24) walk (22) wireless (7)

Front desk

Appears in 38 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
pleasant (3) prompt (3) quickly (3) reservation (8) rude (3) service (4) shuttle (3) staff (12) useful (4) wrong (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Front desk staff was great about making sure Grandpa got his accessible shuttle.

"Park and Sail package is a great value. " Read full review on TripAdvisor 2/14/2012 Vote

2. We received a very pleasant greeting from the front desk and the lobby made a nice impression.

"Good San Pedro pre-cruise option " Read full review on TripAdvisor 12/26/2011 Vote

3. The front desk personnel were helpful in pointing out that I should receive Wi-Fi.

"Helpful Staff, Interesting Location, Comfortable Room " Read full review on TripAdvisor 12/10/2011 Vote

4. The front desk staff was friendly, as was the bell staff, and the valet staff.

"Experienced Travel Agent Review - Stay & Cruise Port of LA " Read full review on TripAdvisor 12/9/2011 Vote

5. Check in without problem with friendly front desk personnel.

"Nice quiet and friendly hotel " Read full review on TripAdvisor 10/18/2011 Vote

6. The front desk staff was very attentive to us during check in and answered questions we had about ferry departure times.

"Quick and easy access to the Catalina Terminal " Read full review on TripAdvisor 9/20/2011 Vote

7. The beds were very comfortable, walking distance to nice inexpensive restaurants, very friendly front desk.

"WATER NOT SO HOT " Read full review on TripAdvisor 2/21/2011 Vote

8. The front desk staff was professional and responded quickly and appropriately; it really was a pleasant stay.

"Park and Cruise is worth it!!! " Read full review on TripAdvisor 9/12/2009 Vote

9. If you travel regularly and are used to an efficient front desk staff - promptly greeting you and placing your (working) room key in your hand within 2 minutes of your arrival, bring a folding chair (or cot) as you are likely to find yourself wishing you'd made your reservation ANYWHERE else.

"If You Have A Problem Here, DON'T Bother Asking For Help " Read full review on TripAdvisor 6/20/2008 Vote

10. If you travel regularly and are used to an efficient front desk staff - promptly greeting you and placing your (working) room key in your hand within 2 minutes of your arrival, bring a folding chair (or cot) as you are likely to find yourself wishing you`d made your reservation ANYWHERE else.

"If You Have A Problem Here, DON`T Bother Asking For Help " Read full review on TripAdvisor 6/20/2008 Vote