Crowne Plaza Los Angeles Harbor Hotel, Los Angeles, Service

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OpinionWell
Rank

57th

Out of 700

Crowne Plaza Los Angeles Harbor Hotel	Average Price: $167 Check Rates

Hotel Class:

601 South Palos Verdes Street

Los Angeles, 90731 View map

5-Star Hotel Rank: 5 of 44
Average review rating: 3.55

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (17) , TripAdvisor (142)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (18) bath (4) bathroom (17) beach (20) bed (37) breakfast (75) charge (6) check in (28) check out (4) complimentary (17) concierge (8) cost (5) deal (9) decor (5) dinner (17) downtown (6) fee (8) food (47) front desk (38) hot tub (4) hotel (290) lobby (14) location (36) lunch (8) manager (13) money (4) neighborhood (9) parking (32) pillow (8) pool (26) price (21) rate (11) recommend (18) restaurant (84) room (223) room service (11) service (66) shower (11) shuttle (91) staff (63) street (17) suite (20) tub (7) valet (8) valet parking (5) value (10) view (24) walk (22) wireless (7)

Service

Appears in 66 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
excellent (6) food (12) free (7) good (4) great (9) hotel (17) inn (4) location (3) nice (7) personable (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was excellent overall.

"I've had better ive had worse. " Read full review on TripAdvisor 4/28/2012 Vote

2. Service excellent.

"Nicely surprised " Read full review on TripAdvisor 4/22/2012 Vote

3. The hotel services are great.

"Excellent hotel for pre-cruise stays " Read full review on TripAdvisor 4/21/2012 Vote

4. The staff at the front desk could do with a few more manners and better customer service but the waiting staff were great and sweet.

"Comfy, big rooms, quiet environment - very pleased " Read full review on TripAdvisor 4/7/2012 Vote

5. ) It's so great to be so close to the pier, have pleasant and speedy service, wonderful accomodations (nice ammenities-comfortable bed with ample pillows, an aroma therapy sleep kit, that nice rounded shower rod that keeps your curtain clinging the tub and not you, nice little soaps and lotions to use so you don't have to unpack yours if you don't want.

"Crowne Plaza LA Harbor best precruise hotel " Read full review on TripAdvisor 3/2/2012 Vote

6. The hotel is clean, linens nice, the service was fine, the breakfast buffet had all the standard fare.

"good launch pre-cruise out of san pedro " Read full review on TripAdvisor 10/16/2011 Vote

7. Honestly, the great service made up for the average food.

"Served its purpose very well! " Read full review on TripAdvisor 5/24/2011 Vote

8. Service was friendly, even providing us a late-morning check-in.

"Just fine for a pre-cruise stay " Read full review on TripAdvisor 3/13/2011 Vote

9. The free shuttle service to the cruise terminal is also a nice perk.

"Just fine for a pre-cruise stay " Read full review on TripAdvisor 3/13/2011 Vote

10. Sadly no little service compnent to speak ofno free wifi no free breakfast room wa renovated pretty nice bed decent views out to seafrom my room.

"Nice LA San Pedro Harbor Hotel " Read full review on TripAdvisor 11/27/2010 Vote