9. The only problem we encounted was arriving at around noon after a very long flight from New Zealand to be told that there was no room ready for us as book in time was 3pm which rather annoyed us as we were supposed to have been there the night before but our flight from NZ was cancelled on the day we were supposed to fly out which put us a day late arriving at the Anabella so we assumed that our room would have been ready for sure, but after a little bit of messing about and having to wait for about 80mins we were given a wonderful room and were very comfortable.