Annabella Hotel Anaheim, Anaheim, Rude

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Rank

12th

Out of 158

Annabella Hotel Anaheim	Average Price: $150 Check Rates

Hotel Class:

1030 West Katella Avenue

Anaheim, 92802 View map

3-Star Hotel Rank: 3 of 25
Average review rating: 3.3

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (337) , TripAdvisor (1153)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (16) avoid (18) awful (12) bad (127) bed bugs (16) big deal (15) broken (33) complain (59) complaint (43) dated (11) difficult (15) dirt (13) dirty (25) disappoint (75) disturbing (14) downside (13) expensive (37) frustrated (9) gross (10) hard (49) hardly (8) hassle (9) horrible (33) ignored (9) issue (89) loud (55) mess (8) misleading (9) mistake (20) negative (37) noise (139) noisy (58) overpriced (10) poor (26) pricey (11) problem (159) ridiculous (12) rude (46) sad (12) slow (41) smell (44) terrible (22) tiny (31) uncomfortable (10) unfortunate (31) unhappy (8) weird (8) worn (8) worst (30) wrong (36)

Rude	Appears in 99 comments.

The following words were used in comments with Rude:
attitude (3) bad (3) customer (4) desk (27) extremely (10) helpful (9) hotel (12) informative (5) liked (7) management (12) never (5) night (3) not (22) park (6) problem (3) room (14) service (9) staff (42) unhelpful (5) walking (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff around the pool area and walking around in suits and clipboards were very rude, although the guy at the front desk checking us in was friendly.

"smells " Read full review on TripAdvisor 4/6/2012 Vote

2. Ian [--] is the manager he is extremely rude.

"Worse customer service I have ever experienced!!!!!!!!! " Read full review on TripAdvisor 2/20/2012 Vote

3. It was a mess, they are unorganized and rude, would not recommend them.

"Only a few positives... Live and Learn. " Read full review on TripAdvisor 1/7/2012 Vote

4. She was very rude and unoraganized.

"Only a few positives... Live and Learn. " Read full review on TripAdvisor 1/7/2012 Vote

5. The trip started off badly when the lady at the front desk was rude from the start.

"Only a few positives... Live and Learn. " Read full review on TripAdvisor 1/7/2012 Vote

6. There have been some negative reviews on here about bed bugs and rude staff however we never encountered either.

"Great option for the Disneyland Resort " Read full review on TripAdvisor 1/4/2012 Vote

7. ] was exceedingly rude, and short with me as well as unhelpful and accusatory.

"Dated rooms and they lie and steal - read full review for details " Read full review on TripAdvisor 11/29/2011 Vote

8. She said this very rudely with indignation (probably because we had already made a two complaints that were never resolved).

"Not happy " Read full review on TripAdvisor 10/30/2011 Vote

9. First, the rude operator told us that they can only ever give late checkout until noon and she could transfer me to the front desk, but they'd probably say the same thing.

"Not happy " Read full review on TripAdvisor 10/30/2011 Vote

10. The front desk has a rude operator that filters calls at night, so for any issues you will need to be transferred multiple times.

"Not happy " Read full review on TripAdvisor 10/30/2011 Vote