Omni Berkshire Place, New York City, Concierge

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Rank

42nd

Out of 676

Omni Berkshire Place	Average Price: $398 Check Rates

Hotel Class:

21 East 52nd Street

New York City, 10022 View map

4-Star Hotel Rank: 20 of 106
Average review rating: 4.23

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (52) , MyTravelGuide (113) , Travelocity (13) , TripAdvisor (735) , YahooTravel (16)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (40) bar (71) bath (29) bathroom (151) bed (164) bill (19) breakfast (128) charge (21) check in (112) check out (19) closet (19) complimentary (65) concierge (144) cost (24) deal (41) decor (25) dinner (37) discount (12) food (73) front desk (123) gym (21) hotel (1187) housekeeping (61) lobby (40) location (527) lunch (12) manager (44) mini bar (11) money (27) parking (14) pillow (19) price (96) rate (90) recommend (96) restaurant (188) room (1271) room service (46) service (278) shower (48) staff (435) street (115) suite (102) towel (25) tub (16) valet (14) value (41) view (75) walk (130) water pressure (12) wireless (62)

Concierge

Appears in 144 comments.

93% wrote positive comments about concierge

The following words were used in comments with Concierge:
free (7) friendly (24) good (11) great (31) guest (8) helpful (71) hotel (23) liked (6) location (8) most (6) nice (14) recommend (15) reservation (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge service was great and very helpful.

"First time here and won't be the last - GREAT! " Read full review on TripAdvisor 5/22/2012 Vote

2. The bar staff are welcoming and the concierge staff extremely helpful.

"This hotel is improving!! " Read full review on TripAdvisor 5/3/2012 Vote

3. The concierge was helpful and gave us great reccomendations.

"Cozy with one of the best locations in New York " Read full review on TripAdvisor 4/26/2012 Vote

4. Love the location, staff is attentive; and the concierge very helpful.

"I really appreciate this place " Read full review on TripAdvisor 3/29/2012 Vote

5. The staff and concierge are excellent.

"Stay everytime " Read full review on TripAdvisor 3/27/2012 Vote

6. The concierge service was also excellent.

"Location, location, location " Read full review on TripAdvisor 3/23/2012 Vote

7. Concierge desk staff is quite helpful and pleasant.

"Well located! " Read full review on TripAdvisor 3/19/2012 Vote

8. Concierges were friendly and super helpful, with good recommendations for nearby restaurants (they'll make the reservations for you, too) and other assistance that made us feel like special guests.

"A great place to stay with children " Read full review on TripAdvisor 3/19/2012 Vote

9. The service at the front desk, the doormen, the concierge, the housekeepers, the bellman etc were all professional and friendly and treated me with class.

"BEST NYC STAY IN A VERY LONG TIME, TOP NOTCH " Read full review on TripAdvisor 3/14/2012 Vote

10. Service was great and the concierge was extremely helpful.

"Great experience " Read full review on TripAdvisor 2/26/2012 Vote