Omni Berkshire Place, New York City, Service

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OpinionWell
Rank

42nd

Out of 676

Omni Berkshire Place	Average Price: $398 Check Rates

Hotel Class:

21 East 52nd Street

New York City, 10022 View map

4-Star Hotel Rank: 20 of 106
Average review rating: 4.23

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (52) , MyTravelGuide (113) , Travelocity (13) , TripAdvisor (735) , YahooTravel (16)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (40) bar (71) bath (29) bathroom (151) bed (164) bill (19) breakfast (128) charge (21) check in (112) check out (19) closet (19) complimentary (65) concierge (144) cost (24) deal (41) decor (25) dinner (37) discount (12) food (73) front desk (123) gym (21) hotel (1187) housekeeping (61) lobby (40) location (527) lunch (12) manager (44) mini bar (11) money (27) parking (14) pillow (19) price (96) rate (90) recommend (96) restaurant (188) room (1271) room service (46) service (278) shower (48) staff (435) street (115) suite (102) towel (25) tub (16) valet (14) value (41) view (75) walk (130) water pressure (12) wireless (62)

Service

Appears in 278 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
clean (12) concierge (16) customer (16) desk (12) excellent (22) free (29) friendly (12) good (27) great (46) guest (15) helpful (12) hotel (79) location (39) love (13) nice (19) night (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge service was great and very helpful.

"First time here and won't be the last - GREAT! " Read full review on TripAdvisor 5/22/2012 Vote

2. Overall, I highly recommend this hotel for it's location and excellent customer service.

"new favorite place in NYC " Read full review on TripAdvisor 5/21/2012 Vote

3. We like the rooms, service and location - walking distance to many restaurants, attractions and subway.

"One of our Favorites ! " Read full review on TripAdvisor 5/17/2012 Vote

4. Service in the hotel was great, the service in the restaurant for breakfast was not so great.

"Great location, good service " Read full review on TripAdvisor 4/26/2012 Vote

5. Great Doorman and Bellman service.

"Excellent " Read full review on TripAdvisor 4/15/2012 Vote

6. We just landed and we didn't even know you are suppose to tip for any small thing here, but other then that service was really good.

"Great hotel in good location " Read full review on TripAdvisor 4/15/2012 Vote

7. Service was excellent, they were really nice and helpful.

"Great hotel in good location " Read full review on TripAdvisor 4/15/2012 Vote

8. Service is superb, cleaning of the rooms is spotless (which I have only see once in my hotel stays before).

"Excellent Service! Impeccable cleaning! " Read full review on TripAdvisor 4/11/2012 Vote

9. This hotel has always exceeded our expections with top class personal service and care.

"Top Class Hotel and Service! " Read full review on TripAdvisor 4/9/2012 Vote

10. The concierge service was also excellent.

"Location, location, location " Read full review on TripAdvisor 3/23/2012 Vote