w Hotel Los Angeles, Los Angeles, Concierge

OpinionWell's Blog

Home » United States » California » Los Angeles Destinations » Los Angeles Hotels » w Hotel Los Angeles

OpinionWell
Rank

11th

Out of 700

w Hotel Los Angeles	Average Price: $353 Check Rates

Hotel Class:

930 Hilgard Avenue

Los Angeles, 90024 View map

4-Star Hotel Rank: 8 of 45
Average review rating: 3.63

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (2) , TripAdvisor (450) , YahooTravel (53)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (25) bar (108) bath (21) bathroom (103) beach (12) bed (72) bill (23) breakfast (40) brunch (12) cabana (16) charge (39) check in (43) check out (20) complimentary (22) concierge (46) cost (24) deal (12) decor (40) dinner (25) food (77) front desk (60) gym (31) hotel (681) housekeeping (15) lobby (82) location (171) manager (17) money (26) neighborhood (39) parking (77) pool (215) price (36) rate (22) recommend (43) restaurant (175) room (584) room service (52) service (212) shower (60) spa (43) staff (221) street (38) suite (200) towel (19) tub (22) valet (69) valet parking (25) view (17) walk (62) wireless (14)

Concierge

Appears in 46 comments.

93% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (11) great (6) helpful (20) hotel (7) liked (4) location (4) need (5) nice (6) recommend (4) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Positives:Helpful Staff and Concierge - they know how to get you where you are going and bend over backwards to help you get there - Bliss Spa on site - after spending days pounding the pavement in LA - it's an amazing treat to have a Bliss Spa in the hotel to relax with a massageWhiskey Blue - always fun to have a 'trendy' space at your hotel to 'relax' among the pretty LA people - it is a fun clubNegatives:Location: Westwood is a little far outside of 'downtown' LA - so it makes it difficult to navigate to the Sunset Strip or Staples Center areas on a whim, however, you are close to Malibu and Venice BeachNoise: Like I mentioned - this is a 'trendy' hotel - so the noise and crowd factor can be a little overwhelming at times in the common areas and the pool - small price to pay thoughGood hotel - I would recommend for a stay in Los Angeles.

"Funky W In Westwood " Read full review on TripAdvisor 5/10/2012 Vote

2. Concierge was always friendly and greeted us whenever we stepped out of the hotel (whenever they were around and not disappearing to help other guests, that is).

"Convenient location in Westwood " Read full review on TripAdvisor 5/2/2012 Vote

3. The concierge we saw, Karron, was really friendly and helpful.

"Poor Quality Control, Good food, Good Service " Read full review on TripAdvisor 4/20/2012 Vote

4. Concierge was very helpful and knowledgeable (and importantly not pushy) so please do take advantage in terms of restaurant choice etc.Overall, a very nice stay but not really somewhere we'd want to hang out for more than 1-2 nights at a stretch unless travelling for work.

"Fun and trendy hotel, but more for couples than families " Read full review on TripAdvisor 4/13/2012 Vote

5. Staff at the welcome desk and concierge were very helpful, and the bell boys brought my bags up straight away.

"fabulous as expected from a W..but no free internet?? " Read full review on TripAdvisor 4/10/2012 Vote

6. Most importantly, a commitment to good service has been apparent in my interaction with the staff during each visit (from the Welcome desk, to the Concierge, Housekeeping, and pool bar).

"Consistently Excellent " Read full review on TripAdvisor 4/1/2012 Vote

7. eg- helped us with the thermostat personally every night-concierge was above and beyond (followed up to see how we liked our sightseeing, printed directions without us asking, etc)-parking attendants were very friendly, and got to know us after 2 daysNotes-parking is $28/day; pricey, but its LA and parking is tough in the area (need a nieghborhood pass)-free water from the parking guys, dont need to pay for it at the hotelOverallWhat you'd expect from a W: stylish, comfortable hotel with excellent service in a great location.

"Upscale but relaxed, comfortable and friendly " Read full review on TripAdvisor 3/26/2012 Vote

8. The BEST was the STAFF and CONCIERGE that made everyone feel welcome and were most warm and friendly.

"W Hotel--The Best " Read full review on TripAdvisor 2/21/2012 Vote

9. Concierge was helpful, front desk friendly and the bartenders were seasoned.

"Hip Hotel next to UCLA " Read full review on TripAdvisor 2/20/2012 Vote

10. Pros: Humungous suites, on premises Bliss Spa staff, expert concierge, sweet large HD televisions, unstuffy to the maxCons: Room service food has sharply declined over last year (get a new menu for heaven's sake), the new gym is so-so, the location is only good for UCLA, what's with the room service trays not being picked up in the hallways.

"Not the best but a lot better than most of the rest " Read full review on TripAdvisor 1/30/2012 Vote