Back to search results
OpinionWell
Rank
11th
Out of 700

w Hotel Los Angeles

Average Price: $353  
 
Hotel Class:
930 Hilgard Avenue
Los Angeles, 90024 View map  
4-Star Hotel Rank: 8 of 45
Average review rating: 3.63
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (5) , MyTravelGuide (2) , TripAdvisor (450) , YahooTravel (53)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 17 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
clean (2)   desk (4)   generous (2)   helpful (2)   hotel (5)   management (17)   park (2)   staff (2)   warm (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. What makes the hotel so special, however are the people - from Ren the General Manager, to Elizabeth at the welcome desk, to DJ at curb side, to Mosses at Nine Thirty resturant and then finally to Shin Baranek at wheels who always has my car ready in the morning and helps to start my day off with a smile - It's the warm and caring people at the W Westwood that make this a Hotel one to cherish.
"Great property, Great enviornment and Great People make for a Great experience at the W Westwood. " Read full review on TripAdvisor   1/2/2011 Vote      
2. The manager said that the fine weather had caught them unaware and took the drinks off the bill.
"What a disappointment! " Read full review on TripAdvisor   3/4/2012 Vote      
3. They promised their manager would respond to me.
"Valet parking lost my car " Read full review on TripAdvisor   7/31/2011 Vote      
4. I am still waiting to hear from the manager.
"Ouch " Read full review on TripAdvisor   2/22/2011 Vote      
5. I called last week to let the manager know of my accident, just so they may want to rethink furniture placement, but they wouldn't even but me through to him/her.
"Ouch " Read full review on TripAdvisor   2/22/2011 Vote      
6. The manager was present and actively engaged with guests.
"Amazing team! Exceptional service! " Read full review on TripAdvisor   5/12/2010 Vote      
7. When we were leaving the Hotel, the valet (manager) was assiting us.
"Amazing team! Exceptional service! " Read full review on TripAdvisor   5/12/2010 Vote      
8. Told the General Manager in an email that from the minute we checked in until checkout we were treated like visiting royalty.
"One of the best hotel experiences we have ever had. " Read full review on TripAdvisor   11/12/2009 Vote      
9. No apology offered (or expected given the previous night's experience) I went back in and asked for a manager to explain why they couldn't make this simple process of retrieving cars work - especially when they charge $32 a day for parking!(the charge itself isn't an issue for me as I am on expenses, but even for LA hotel parking it is high and, more to the point, it is completely screwed up).
"Core hotel staff rock like the Stones; valets act like Hells Angels at Altamont " Read full review on TripAdvisor   6/26/2009 Vote      
10. One of the managers Michael Dunbar contacted me after we left and made sure everything was fixed.
"Friendly staff " Read full review on TripAdvisor   3/13/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved