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OpinionWell
Rank
11th
Out of 700
w Hotel Los Angeles
Average Price: $353
Check Rates
Hotel Class:
930 Hilgard Avenue
Los Angeles, 90024
View map
4-Star Hotel Rank:
8 of 45
Average review rating:
3.63
OpinionWell Value Index:
2
Traveler reviews analyzed:
Expedia
(
5
)
,
MyTravelGuide
(
2
)
,
TripAdvisor
(
450
)
,
YahooTravel
(
53
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(25)
bar
(108)
bath
(21)
bathroom
(103)
beach
(12)
bed
(72)
bill
(23)
breakfast
(40)
brunch
(12)
cabana
(16)
charge
(39)
check in
(43)
check out
(20)
complimentary
(22)
concierge
(46)
cost
(24)
deal
(12)
decor
(40)
dinner
(25)
food
(77)
front desk
(60)
gym
(31)
hotel
(681)
housekeeping
(15)
lobby
(82)
location
(171)
manager
(17)
money
(26)
neighborhood
(39)
parking
(77)
pool
(215)
price
(36)
rate
(22)
recommend
(43)
restaurant
(175)
room
(584)
room service
(52)
service
(212)
shower
(60)
spa
(43)
staff
(221)
street
(38)
suite
(200)
towel
(19)
tub
(22)
valet
(69)
valet parking
(25)
view
(17)
walk
(62)
wireless
(14)
See more
Front desk
Appears in 60 comments.
74% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
amazed
(4)
concierge
(5)
desk
(65)
friendly
(7)
great
(10)
helpful
(10)
hotel
(7)
housekeeping
(3)
management
(3)
nice
(5)
rude
(5)
service
(8)
staff
(9)
suite
(4)
upgraded
(5)
valet
(7)
welcoming
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The
front desk
and valet were all very friendly and welcoming.
"Great staff, great location, great feel, interesting rooms "
Read full review
on
TripAdvisor
4/26/2012
Vote
2.
The
front desk
was very responsive when there were problems--which there were.
"Poor Quality Control, Good food, Good Service "
Read full review
on
TripAdvisor
4/20/2012
Vote
3.
Concierge was helpful,
front desk
friendly and the bartenders were seasoned.
"Hip Hotel next to UCLA "
Read full review
on
TripAdvisor
2/20/2012
Vote
4.
Tiffany at the
front desk
(I think that was her name) was the perfect blend of 'efficient yet thorough'.
"Husband didn't want to leave "
Read full review
on
TripAdvisor
12/19/2011
Vote
5.
Also, Elizabeth at the
front desk
is SO great.
"Best staff ever!! "
Read full review
on
TripAdvisor
11/14/2011
Vote
6.
Now with all of these minor nits, I did politely raise concerns with
front desk
etc. Each was met with a lovely smile, a knowing head-shake, and some charming lne about 'whatever weWhenever, what is your wish' or something.
"Mediocre Hotel with trendy aspirations that fails to deliver. "
Read full review
on
TripAdvisor
9/25/2011
Vote
7.
The
front desk
agent, Gabriel, was super pleasant.
"Great front desk...Noisy plumbing. "
Read full review
on
TripAdvisor
8/8/2011
Vote
8.
The day we checked out, the nice young man at the
front desk
was very helpful in correcting our bill and asked to make sure there wasn't anything else he could do for us.
"LOVED LOVED IT!! A definite must and superb service! We'll be back!! "
Read full review
on
TripAdvisor
7/6/2011
Vote
9.
While we were checking in we mentioned it was our anniversary and the
front desk
upgraded our room (Awesome upgrade!) and we were greeted with champagne and chocolate covered strawberries in our room.
"Best Anniversary!! Thank you W! "
Read full review
on
TripAdvisor
6/15/2011
Vote
10.
I brought all of this to the attention of the
front desk
attendant at the time, Heather, and she was more than helpful and was very willing to fix any of the issues that I had by moving me to a new room.
"Nice hotel, but not like other W Hotels. "
Read full review
on
TripAdvisor
2/23/2011
Vote
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