The St. Regis Washington, D.C., Washington DC, Front Desk

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OpinionWell
Rank

35th

Out of 279

The St. Regis Washington, D.C.	Average Price: $515 Check Rates

Hotel Class:

923 16th and K Streets, NorthWest

Washington DC, 20006 View map

5-Star Hotel Rank: 6 of 12
Average review rating: 4.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , Travelocity (2) , TripAdvisor (249) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (18) bar (47) bath (14) bathroom (97) bathtub (7) bed (53) bill (10) breakfast (47) charge (16) check in (38) check out (6) check-out (6) closet (7) complimentary (13) concierge (76) deal (10) decor (21) dinner (35) fee (5) food (43) front desk (69) gym (16) hotel (527) housekeeping (18) lobby (77) location (162) lunch (11) manager (43) money (9) parking (11) pillow (7) price (32) rate (26) recommend (27) restaurant (98) room (439) room service (36) service (222) shower (75) staff (181) street (29) suite (57) towel (6) tub (27) valet (12) valet parking (6) value (6) view (28) walk (40) wireless (6)

Front desk

Appears in 69 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (4) concierge (10) desk (70) extremely (5) friendly (9) great (5) helpful (11) hotel (5) management (20) need (4) pleasant (4) welcoming (4) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Alina, front desk person took care of our reservation and provided us with a warm welcome, and great attention to our happiness.

"What a gem of a hotel! " Read full review on TripAdvisor 5/13/2012 Vote

2. Staff was really friendly and helpful,i would like to mention that the concierge services were very helpful and Front Desk Manager Norberto also very friendly and professional.

"Wonderful Weekend " Read full review on TripAdvisor 5/6/2012 Vote

3. Front desk manager Ertug Ersoy is extremely helpful and tried his best to accommodate all our requests.

"Outstanding hotel in best location " Read full review on TripAdvisor 4/2/2012 Vote

4. , had a personal hand written welcome from the Front Desk Manager waiting in the room with some fruit and the check in staff were very friendly.

"St Regis my new adress " Read full review on TripAdvisor 2/24/2012 Vote

5. The front desk was very nice and gave me a room---although the one I requested was not available.

"Starwood Platinum member loves this property " Read full review on TripAdvisor 1/29/2012 Vote

6. C history, the front desk who helped with room upgrades, the concierge who mapped out the town, and all the friendly butlers who brought us everything we needed.

"Best D.C experience ever !!! " Read full review on TripAdvisor 12/27/2011 Vote

7. In addition, we were very well taken care of by the entire Front Desk staff.

"An amazing experience! " Read full review on TripAdvisor 12/12/2011 Vote

8. Very nice hotel, very professional front desk.

"Very Nice Hotel " Read full review on TripAdvisor 9/5/2011 Vote

9. The front desk was very helpful.

"I'll be back " Read full review on TripAdvisor 9/3/2011 Vote

10. The front desk staff was pleasant and welcoming and the bellman James was awesome.

"What an amazing Trip! " Read full review on TripAdvisor 8/22/2011 Vote