Surrey Hotel, New York City, Exceptional

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Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , TripAdvisor (416) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (20) beautiful (103) beautifully (37) best (81) better (53) big (45) cares (38) clean (87) comfortable (170) comfy (16) convenient (23) cool (24) delicious (18) elegant (60) excellent (82) exceptional (26) fabulous (43) fantastic (64) free (37) friendly (162) fun (14) generous (15) good (158) gorgeous (26) great (361) happy (31) helpful (135) huge (39) impressed (14) liked (154) love (126) luxurious (40) new (192) nice (198) outstanding (23) perfect (123) pleasant (22) plenty (27) professional (29) quiet (97) reasonable (33) soft (16) spacious (52) spotless (17) stylish (15) superb (19) tasteful (14) welcoming (49) well appointed (15) wonderful (103)

Exceptional

Appears in 27 comments.

The following words were used in comments with Exceptional:
arrival (2) bathroom (2) breakfast (2) cafe (3) deluxe (2) expense (2) experience (2) food (4) friendly (3) good (3) helpful (2) hotel (7) nice (6) not (4) room (7) service (7) staff (5) standard (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Plenty of nice towels (except they ran out of washcloths one day).

"Friendly elegance " Read full review on TripAdvisor 4/26/2012 Vote

2. We were extremely impressed with the service, especially the doormen, the front desk, and the concierge - exceptional, friendly, and helpful.

"Elegant, well appointed Central Park gem " Read full review on TripAdvisor 3/24/2012 Vote

3. Nothing exceptional.

"Overpriced for value " Read full review on TripAdvisor 12/26/2011 Vote

4. except for the first day the whole experience was great.

"Expensive but beautiful " Read full review on TripAdvisor 11/9/2011 Vote

5. The Surrey has balanced professional, exceptional standards with a very genuine and warm friendly touch- I have found that other top-end hotels don't often combine these two successfully.

"Absolutely fantastic! " Read full review on TripAdvisor 7/29/2011 Vote

6. And the service afterwards by Tony were exceptional; tea, followed by champagne, followed by chocolates.

"Romantic Proposal Venue! " Read full review on TripAdvisor 7/25/2011 Vote

7. Every single day except one, they either forget to bring service for two, the tea missing, the sugar missing, no salt and pepper, fruit plate missing and etc.

"Awful! Unprofessional and poorly managed. " Read full review on TripAdvisor 6/15/2011 Vote

8. staff were charming and couldnt do enough - except maybe the bar staff who were a little slow and uninterested.

"fabulous " Read full review on TripAdvisor 6/5/2011 Vote

9. From the minute we arrived at the Surrey Hotel, we knew it was going to be an exceptional experience.

"The Surrey is wonderful " Read full review on TripAdvisor 5/13/2011 Vote

10. Attetion to detail is exceptional and my particular favourite hotel concern.

"It really is as good as they say... " Read full review on TripAdvisor 5/13/2011 Vote