Surrey Hotel, New York City, Friendly

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Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , TripAdvisor (416) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (20) beautiful (103) beautifully (37) best (81) better (53) big (45) cares (38) clean (87) comfortable (170) comfy (16) convenient (23) cool (24) delicious (18) elegant (60) excellent (82) exceptional (26) fabulous (43) fantastic (64) free (37) friendly (162) fun (14) generous (15) good (158) gorgeous (26) great (361) happy (31) helpful (135) huge (39) impressed (14) liked (154) love (126) luxurious (40) new (192) nice (198) outstanding (23) perfect (123) pleasant (22) plenty (27) professional (29) quiet (97) reasonable (33) soft (16) spacious (52) spotless (17) stylish (15) superb (19) tasteful (14) welcoming (49) well appointed (15) wonderful (103)

Friendly

Appears in 168 comments.

The following words were used in comments with Friendly:
accommodating (8) desk (11) excellent (7) extremely (12) good (8) great (13) helpful (45) hotel (42) location (21) new (7) nice (7) not (13) park (8) professional (10) quiet (6) recommend (9) room (22) service (17) staff (97) warm (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were having a little gathering for a friend who had recently lost his dad.

"Difficult with a grand ending " Read full review on TripAdvisor 5/17/2012 Vote

2. The staff bent over backwards to be friendly, gave me a free bottle of champagne for my birthday and made us feel very welcome; engaging in chit-chat and offering advice on where to go.

"There's a reason why it's won so many awards... " Read full review on TripAdvisor 5/14/2012 Vote

3. The Surrey is a beautiful, elegantly styled hotel, the staff are charming and very friendly.

"Great hotel if you want the UES experience " Read full review on TripAdvisor 5/12/2012 Vote

4. Everybody was friendly and attempted to be helpful.

"Nice place to stay in UES " Read full review on TripAdvisor 5/12/2012 Vote

5. Good bar and friendly staff.

"Location Fantastic " Read full review on TripAdvisor 4/30/2012 Vote

6. The receptionist was helpful and friendly, we upgraded to an Ultra Deluxe Suite and expected it to be top notch, and it was - sort of.

"Beautiful hotel but has its flaws. " Read full review on TripAdvisor 4/22/2012 Vote

7. The staff was very friendly and accommodating and you can't beat the location.

"WOW Hotel " Read full review on TripAdvisor 4/9/2012 Vote

8. Excellent hotel, very helpful and friendly staff.

"Quiet luxury near Central Park. " Read full review on TripAdvisor 4/3/2012 Vote

9. From the receptionist who gave me an early room and upgrade because I had a bit of the flu to the friendly doormen who always greeted you and seemed to care that you are being looked after.

"Truly excellent " Read full review on TripAdvisor 3/30/2012 Vote

10. All of the staff we met were genuinely friendly and helpful with nothing too much trouble.

"Upper East side elegance! " Read full review on TripAdvisor 3/25/2012 Vote