Surrey Hotel, New York City, Professional

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Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , TripAdvisor (416) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (20) beautiful (103) beautifully (37) best (81) better (53) big (45) cares (38) clean (87) comfortable (170) comfy (16) convenient (23) cool (24) delicious (18) elegant (60) excellent (82) exceptional (26) fabulous (43) fantastic (64) free (37) friendly (162) fun (14) generous (15) good (158) gorgeous (26) great (361) happy (31) helpful (135) huge (39) impressed (14) liked (154) love (126) luxurious (40) new (192) nice (198) outstanding (23) perfect (123) pleasant (22) plenty (27) professional (29) quiet (97) reasonable (33) soft (16) spacious (52) spotless (17) stylish (15) superb (19) tasteful (14) welcoming (49) well appointed (15) wonderful (103)

Professional

Appears in 29 comments.

The following words were used in comments with Professional:
concierge (2) desk (6) elegant (2) extremely (2) friendliness (3) friendly (10) great (2) helpful (5) hotel (7) most (2) perfect (2) personable (2) pleasant (3) polite (2) service (4) spa (2) staff (17) touch (2) warm (3) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Surrey has a Friendly, Warm and professional staff, that made our stay the Perfect Choice.

"Perfect!! " Read full review on TripAdvisor 3/17/2012 Vote

2. The staff, including the manager, doormen, front desk, housekeeping, and even the maintenance man (we had a brief issue with adjusting the heating) were professional, friendly, attentive, but not overly so-just enough to let you know your patronage is appreciated.

"Grand Hotel " Read full review on TripAdvisor 2/20/2012 Vote

3. From the moment we walked in the service was professional.

"It doesn't get much better " Read full review on TripAdvisor 2/8/2012 Vote

4. The friendliness and professionalism of the hotel staff, in special front desk and concierge, exceeded my highest expectations.

"Superb " Read full review on TripAdvisor 1/30/2012 Vote

5. The decor is classic and elegant, the bed is surpurb, and the service was professional.

"Lovely experience " Read full review on TripAdvisor 1/16/2012 Vote

6. I would also like to thank Phil at the Spa for the most wonderful back massage - he is truly a professional.

"Great location, good spa, amazing bed! " Read full review on TripAdvisor 1/13/2012 Vote

7. Everyone at the hotel was very professional and pleasant.

"Excellent Hotel...Great Service, Comfy Rooms " Read full review on TripAdvisor 11/29/2011 Vote

8. From the beautifully appointed lobby to the professionalism of the concierge and the front-desk staff, this place is amazing.

"LOVED this hotel! " Read full review on TripAdvisor 11/7/2011 Vote

9. We utilized the services of the front desk and they were so friendly and professional.

"my new favorite Manhattan hotel! " Read full review on TripAdvisor 10/31/2011 Vote

10. They were extremely professional, but also very personable.

"A Boutique with Heart " Read full review on TripAdvisor 9/1/2011 Vote