Surrey Hotel, New York City, Helpful

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Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , TripAdvisor (416) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (20) beautiful (103) beautifully (37) best (81) better (53) big (45) cares (38) clean (87) comfortable (170) comfy (16) convenient (23) cool (24) delicious (18) elegant (60) excellent (82) exceptional (26) fabulous (43) fantastic (64) free (37) friendly (162) fun (14) generous (15) good (158) gorgeous (26) great (361) happy (31) helpful (135) huge (39) impressed (14) liked (154) love (126) luxurious (40) new (192) nice (198) outstanding (23) perfect (123) pleasant (22) plenty (27) professional (29) quiet (97) reasonable (33) soft (16) spacious (52) spotless (17) stylish (15) superb (19) tasteful (14) welcoming (49) well appointed (15) wonderful (103)

Helpful

Appears in 140 comments.

The following words were used in comments with Helpful:
arrival (6) clean (8) concierge (15) courteous (7) desk (13) employee (5) extremely (12) friendly (45) genuine (4) great (11) hotel (21) location (8) nice (11) not (12) professional (5) reservation (6) room (15) service (8) staff (85) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have to thank the General Manager, sorry for crying, and Peter, don't know your title but really a great help.

"Difficult with a grand ending " Read full review on TripAdvisor 5/17/2012 Vote

2. Everybody was friendly and attempted to be helpful.

"Nice place to stay in UES " Read full review on TripAdvisor 5/12/2012 Vote

3. This early check in was obviously very helpful.

"Excellent Stay for birthday and anniversary " Read full review on TripAdvisor 4/30/2012 Vote

4. The receptionist was helpful and friendly, we upgraded to an Ultra Deluxe Suite and expected it to be top notch, and it was - sort of.

"Beautiful hotel but has its flaws. " Read full review on TripAdvisor 4/22/2012 Vote

5. The staff was genuinely gracious and most helpful from the moment we checked in.

"Upper East Side heaven " Read full review on TripAdvisor 4/7/2012 Vote

6. Excellent hotel, very helpful and friendly staff.

"Quiet luxury near Central Park. " Read full review on TripAdvisor 4/3/2012 Vote

7. All of the staff we met were genuinely friendly and helpful with nothing too much trouble.

"Upper East side elegance! " Read full review on TripAdvisor 3/25/2012 Vote

8. We were extremely impressed with the service, especially the doormen, the front desk, and the concierge - exceptional, friendly, and helpful.

"Elegant, well appointed Central Park gem " Read full review on TripAdvisor 3/24/2012 Vote

9. Staff is very helpful, close to bus lines and grocery stores 2,3 blocks walk small resterantsnear by.

"EXCELLANT LOCATION " Read full review on TripAdvisor 3/21/2012 Vote

10. I found the staff to be helpful and friendly.

"Magical Stay! " Read full review on TripAdvisor 3/17/2012 Vote