W Chicago Lakeshore, Chicago, Cares

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Rank

26th

Out of 415

W Chicago Lakeshore	Average Price: $326 Check Rates

Hotel Class:

644 North Lake Shore Drive

Chicago, 60611 View map

4-Star Hotel Rank: 10 of 39
Average review rating: 3.72

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (43) , MyTravelGuide (560) , Travelocity (12) , TripAdvisor (702) , YahooTravel (64)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (16) adequate (14) attentive (13) awesome (47) beautiful (51) best (84) better (68) big (37) cares (40) clean (145) comfortable (146) comfy (15) convenient (43) cool (78) courteous (17) decent (22) efficient (19) enjoyable (12) excellent (66) exceptional (30) fabulous (23) fantastic (41) fast (11) free (110) friendly (147) fun (66) funky (12) good (256) great (506) happy (27) helpful (156) huge (16) liked (235) love (88) magnificent (28) new (53) nice (323) perfect (40) pleasant (38) plenty (20) positive (21) professional (18) quiet (28) reasonable (37) responsive (14) spacious (19) spectacular (24) tasteful (15) welcoming (22) wonderful (76)

Cares

Appears in 62 comments.

The following words were used in comments with Cares:
customer (5) desk (4) elevator (3) friendly (3) great (4) guest (3) hotel (14) location (3) management (3) much (3) nice (4) not (12) park (3) personable (3) room (15) service (8) special (2) staff (13) trip (2) well (10)

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1. Talked to management, but they don't really care.

"W is for Waste of Time " Read full review on TripAdvisor 4/22/2012 Vote

2. On the other hand, the staff that provided room service were very friendly and took care of all of our personal requests.

"Nice location " Read full review on TripAdvisor 3/4/2012 Vote

3. Be careful when settling your bill before checking out, they charged us for parking, and we didn't even have a car.

"Chic Hotel, Good Location " Read full review on TripAdvisor 2/11/2012 Vote

4. and the hotel conference staff was superb-- making sure every detail of our meeting was taken care of.

"top notch " Read full review on TripAdvisor 10/27/2011 Vote

5. From the reception staff, to the Concierge to the hotel runners each in his/her own empowered way give extra touches of service which made all the difference in the world: Surprising me with a W candle, sending up chicken soup for a sick colleague, extra care in finding the right restaurant with email confirmations (go Robert) and a restaurant staff that took special orders, and kept the kitchen open for my clients.

"Over and above the call of duty " Read full review on TripAdvisor 10/22/2011 Vote

6. Though we live in Miami, we now call Chicago our home away from home and think highly of everyone who's taken care of us at the W Lakeshore (they are like family to us now).

"Our Home Away From Home " Read full review on TripAdvisor 10/19/2011 Vote

7. Complained and they did not care.

"Worst hotel " Read full review on TripAdvisor 10/14/2011 Vote

8. I know that's what they are there for, but it made my trip much less stressful knowing they will be able to take care of my needs during my stay there.

"Such Helpful Staff " Read full review on TripAdvisor 10/2/2011 Vote

9. I called when I made the reservation and was told to present the form upon check-in and everything would be taken care of.

"Worst hotel stay that I can remember! " Read full review on TripAdvisor 8/6/2011 Vote

10. A true testament to how much your staff at the W Lakeshore care about your patrons.

"If it weren't for the Staff, I would not be back! The Staff have Truly made the W Lakeshore my home away from home! " Read full review on TripAdvisor 7/25/2011 Vote