Surrey Hotel, New York City, Charge

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Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , TripAdvisor (416) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) bar (127) bath (27) bathroom (104) bed (130) bill (14) breakfast (99) charge (19) check in (51) complimentary (23) concierge (81) cost (12) deal (17) decor (49) dinner (42) downtown (16) fee (11) food (72) front desk (66) gym (12) hotel (870) housekeeping (34) lobby (63) location (257) lunch (17) manager (46) massage (18) money (21) neighborhood (31) pillow (36) price (54) rate (29) recommend (81) restaurant (136) room (692) room service (63) service (235) sheets (14) shower (90) spa (60) staff (347) street (53) suite (92) towel (25) tub (19) value (32) view (63) walk (78) water pressure (10) wireless (21)

Charge

Appears in 19 comments.

The following words were used in comments with Charge:
free (2) hotel (2) internet (6) night (4) small (2) suite (2) upgraded (2) water (2) wifi (2) wireless (3)

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1. The staff was very helpful- they arrived in minutes with a crib (no charge) and were prompt when I asked to have the sofa bed made.

"huge rooms, great location " Read full review on TripAdvisor 8/7/2007 Vote

2. Another glitch was the fact they charge for wireless internet.

"Beautiful hotel but has its flaws. " Read full review on TripAdvisor 4/22/2012 Vote

3. Again they charge for wireless but you can connect up to 4 devices on the same charge.

"Truly excellent " Read full review on TripAdvisor 3/30/2012 Vote

4. They do all the little extras - free water at turn-down!(It always kills me when you pay $500 a night, and then they want to charge $6 for a bottle of water.

"Pure Luxury " Read full review on TripAdvisor 1/30/2012 Vote

5. Note, they charge for internet even if you stay in an expensive suite, unless you complain.

"Very disappointing indeed " Read full review on TripAdvisor 1/30/2012 Vote

6. What my parents paid was, of course, considerably less than the Surrey's rack rate, indeed half what they sometimes charge, and I wouldn't say that the full pricing represented a good value.

"At the right price " Read full review on TripAdvisor 11/20/2011 Vote

7. Also it's a bit greedy to charge $14 for 24hrs of WIFI.

"Great but they didn't open the terrace for us. " Read full review on TripAdvisor 9/24/2011 Vote

8. Why is it they charge to provide Wi-fi yet a cheap hotel will provide it for free.

"Excellent rooms with a view " Read full review on TripAdvisor 9/4/2011 Vote

9. When I brought it to their attention, they took the charge off the bill and had it fixed over night.

"Style over Substance " Read full review on TripAdvisor 8/15/2011 Vote

10. They will even upgrade you to a suite for a minimum charge if requested in advance.

"Puttin on the Ritz " Read full review on TripAdvisor 6/26/2011 Vote