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Surrey Hotel
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OpinionWell
Rank
35th
Out of 676
Surrey Hotel
Average Price: $592
Check Rates
Hotel Class:
20 East 76th Street
New York City, 10021
View map
4-Star Hotel Rank:
15 of 106
Average review rating:
4.36
OpinionWell Value Index:
2
Traveler reviews analyzed:
Expedia
(
38
)
,
TripAdvisor
(
416
)
,
YahooTravel
(
13
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(28)
bar
(127)
bath
(27)
bathroom
(104)
bed
(130)
bill
(14)
breakfast
(99)
charge
(19)
check in
(51)
complimentary
(23)
concierge
(81)
cost
(12)
deal
(17)
decor
(49)
dinner
(42)
downtown
(16)
fee
(11)
food
(72)
front desk
(66)
gym
(12)
hotel
(870)
housekeeping
(34)
lobby
(63)
location
(257)
lunch
(17)
manager
(46)
massage
(18)
money
(21)
neighborhood
(31)
pillow
(36)
price
(54)
rate
(29)
recommend
(81)
restaurant
(136)
room
(692)
room service
(63)
service
(235)
sheets
(14)
shower
(90)
spa
(60)
staff
(347)
street
(53)
suite
(92)
towel
(25)
tub
(19)
value
(32)
view
(63)
walk
(78)
water pressure
(10)
wireless
(21)
See more
Room service
Appears in 63 comments.
62% wrote positive comments about
room service
The following words were used in comments with
Room service:
excellent
(5)
food
(11)
good
(4)
high
(3)
hotel
(12)
ice
(3)
menu
(4)
slow
(4)
well
(5)
wondering
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Breakfast
room service
was wonderful.
"So glad we stayed here! "
Read full review
on
TripAdvisor
4/21/2012
Vote
2.
trendy, chic, wonderful
room service
, lovely decor, and a warm competent staff.
"What a Fabulous New Hotel "
Read full review
on
TripAdvisor
4/15/2012
Vote
3.
Room service
is fabulous.
"Back for the Third Time "
Read full review
on
TripAdvisor
1/30/2012
Vote
4.
The restaurant and
room service
provide unique, seasonal options that are nicely prepared.
"One of New York's Finest "
Read full review
on
TripAdvisor
12/3/2011
Vote
5.
Every request from Concierge to housekeeping and
room service
was met with an immediate response.
"my new favorite Manhattan hotel! "
Read full review
on
TripAdvisor
10/31/2011
Vote
6.
room service
is very efficient, and since the food comes from the wonderful cafe boulud downstairs, it is also impeccably delicious.
"very nearly flawless "
Read full review
on
TripAdvisor
8/8/2011
Vote
7.
From the bellmen who are always very cordial, front desk girls, especially Hope and Marshanna whom we loved, to the
room service
and housekeeping people , we were made to feel like a VIP.
"Unbelievable Experience "
Read full review
on
TripAdvisor
7/14/2011
Vote
8.
Room service
was prompt and the food excellent.
"Informal, luxurious hotel with a beautiful roof garden "
Read full review
on
TripAdvisor
6/16/2011
Vote
9.
If you didn't know, Cafe Bouloud is in the hotel but also provides the food for the entire hotel - including the bar,
room service
, and a gorgeous outdoor penthouse bar/lounge = so the food is truly first class.
"Great Location, Great Food "
Read full review
on
TripAdvisor
6/2/2011
Vote
10.
Breakfast is excellent and the
room service
food is very good with the exception of the bread, which was stale and mealy and worthy of a nursing home.
"Upper East side gem, but with street noise "
Read full review
on
TripAdvisor
2/21/2011
Vote
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