w Hotel Los Angeles, Los Angeles, Complaint

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Rank

11th

Out of 700

w Hotel Los Angeles	Average Price: $353 Check Rates

Hotel Class:

930 Hilgard Avenue

Los Angeles, 90024 View map

4-Star Hotel Rank: 8 of 45
Average review rating: 3.63

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (2) , TripAdvisor (450) , YahooTravel (53)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) annoy (6) avoid (11) bad (19) complain (9) complaint (13) dated (5) difficult (9) dirt (3) dirty (7) disappoint (34) expensive (31) hard (25) hardly (4) hate (4) horrible (14) inconvenient (4) irritate (3) issue (29) lack (10) loud (18) mold (4) negative (8) nightmare (5) noise (25) noisy (11) outrageous (3) overpriced (6) poor (11) pretentious (8) pricey (17) problem (29) ridiculous (5) rude (16) sad (6) sadly (3) scary (3) shock (3) slow (13) smell (16) sophisticated (3) stained (4) terrible (6) tiny (17) uncomfortable (7) unfortunate (12) weird (4) worn (6) worst (9) wrong (14)

Complaint

Appears in 26 comments.

The following words were used in comments with Complaint:
$ (4) appearance (2) bed (2) complaints (26) cost (2) desk (4) few (3) inconvenient (3) internet (2) lobby (2) never (2) park (2) reservation (2) room (4) rude (2) staff (3)

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1. The only complaint was the condition of the rooms which were not very clean and looked very worn.

"Good service, Tired facility " Read full review on TripAdvisor 5/1/2012 Vote

2. The only complaints I would have is when trying to call down to reach the operator took a more than a couple of minutes for them to answer the phone.

"Great Stay " Read full review on TripAdvisor 1/10/2012 Vote

3. And 'if' by chance you may have a complaint or be dissatisfied with any part of your visit, you will never have to go thru a myraid of buffers to get to someone that will actually care.

"PLEASE READ !!!!! This review was WELL Earned " Read full review on TripAdvisor 10/9/2011 Vote

4. I filed a complaint at the front desk.

"Valet parking lost my car " Read full review on TripAdvisor 7/31/2011 Vote

5. It looks impressive but I've heard complaints about cold food and inattentive bar tenders.

"Great Business Hotel " Read full review on TripAdvisor 1/26/2011 Vote

6. No complaints except my clients never like the outdoor restaurant.

"Great Business Hotel " Read full review on TripAdvisor 1/26/2011 Vote

7. My only complaint is that I think they can do better on their Christmas tree in the lobby.

"W in Westwood: Wow " Read full review on TripAdvisor 12/6/2010 Vote

8. My only complaint was the front desk agent was very rude upon check in, our reservation had been lost (even though we had a confirmation in hand) and it appeared to him to be an inconvenience to rebook us.

"Chic, Funky and Hip " Read full review on TripAdvisor 11/11/2010 Vote

9. My only complaint was the front desk agent was very rude upon check in, our reservation had been lost (even though we had a confirmation in hand) and it appeared to him to be an inconvenience to rebook us.

"Chic, Funky and Hip " Read full review on TripAdvisor 11/11/2010 Vote

10. My only complaint about the room was the lack of outlets anywhere close to the bed.

"Great location; W-level service and comfort but without the usual W attitude. " Read full review on TripAdvisor 8/30/2010 Vote