New Orleans Royal Sonesta, New Orleans, Complaint

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Rank

5th

Out of 427

New Orleans Royal Sonesta	Average Price: $230 Check Rates

Hotel Class:

300 Bourbon Street

New Orleans, 70130 View map

4-Star Hotel Rank: 2 of 37
Average review rating: 4.26

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (81) , Travelocity (2) , TripAdvisor (856) , YahooTravel (84)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (8) annoy (12) avoid (22) bad (49) big deal (7) broken (7) complain (30) complaint (30) dated (6) difficult (11) dirty (9) disappoint (48) disgust (6) disturbing (8) downside (10) errors (7) expensive (38) gross (7) hard (30) hardly (6) horrible (12) inconvenient (14) issue (48) lack (13) loud (70) mad (6) negative (20) noise (211) noisy (65) outdated (9) outrageous (6) overpriced (9) poor (11) pricey (17) problem (87) rowdy (9) rude (27) sadly (6) shame (6) slow (17) smell (29) terrible (11) tiny (14) ugly (6) uncomfortable (8) unfortunate (16) weird (7) worn (11) worst (9) wrong (30)

Complaint

Appears in 49 comments.

The following words were used in comments with Complaint:
balcony (2) bed (3) charged (2) complaints (49) few (2) guest (2) hotel (12) liked (2) loud (3) night (2) noise (4) not (11) pool (4) room (18) service (3) shower (2) single (2) smell (2) staff (5) wall (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. For instance; my regular reservation was not honored,(many others had the same complaint) Room service was an ordeal at each request.

"Time is up! " Read full review on TripAdvisor 5/17/2012 Vote

2. One single, teeny-tiny complaint/suggestion - - please add in-room coffee/tea maker.

"A lovely hotel " Read full review on TripAdvisor 4/27/2012 Vote

3. I have no complaints.

"Best of Both Worlds " Read full review on TripAdvisor 4/13/2012 Vote

4. My only complaints were uncomfortable beds and the noise on Mon.

"Easter weekend " Read full review on TripAdvisor 4/12/2012 Vote

5. 5 times and never had a complaint.

"A short walk home " Read full review on TripAdvisor 4/5/2012 Vote

6. The only complaint was room service was a little loud.

"Worth the money. Conveinant super clean. Good atmosphere " Read full review on TripAdvisor 2/26/2012 Vote

7. I can't understand the complaints people had about room size and noise.

"Couldn't have been much better!! " Read full review on TripAdvisor 2/19/2012 Vote

8. My major complaint about the hotel was the staff.

"Clean, but Unfriendly Staff " Read full review on TripAdvisor 1/20/2012 Vote

9. No complaints.

"The Big Easy hotel in the Big Easy " Read full review on TripAdvisor 12/22/2011 Vote

10. I do have one complaint.

"Royal Sonesta Hotel New Orleans " Read full review on TripAdvisor 12/15/2011 Vote