New Orleans Royal Sonesta, New Orleans, Errors

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Rank

5th

Out of 427

New Orleans Royal Sonesta	Average Price: $230 Check Rates

Hotel Class:

300 Bourbon Street

New Orleans, 70130 View map

4-Star Hotel Rank: 2 of 37
Average review rating: 4.26

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (84) , Travelocity (2) , Expedia (81) , TripAdvisor (856)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (8) annoy (12) avoid (22) bad (49) big deal (7) broken (7) complain (30) complaint (30) dated (6) difficult (11) dirty (9) disappoint (48) disgust (6) disturbing (8) downside (10) errors (7) expensive (38) gross (7) hard (30) hardly (6) horrible (12) inconvenient (14) issue (48) lack (13) loud (70) mad (6) negative (20) noise (211) noisy (65) outdated (9) outrageous (6) overpriced (9) poor (11) pricey (17) problem (87) rowdy (9) rude (27) sadly (6) shame (6) slow (17) smell (29) terrible (11) tiny (14) ugly (6) uncomfortable (8) unfortunate (16) weird (7) worn (11) worst (9) wrong (30)

Errors

Appears in 9 comments.

The following words were used in comments with Errors:
clean (2) friendly (2) order (2) pricey (2) quick (2) room (5) service (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. (please forgive my spelling of the names if in error), Both were very helpful & friendly.

"Military management trumps Southern Hospitality " Read full review on TripAdvisor 12/9/2011 Vote

2. After many, MANY failed attempts to get human assistance from the third-party service - he finally, in desperation, called the RS directly and explained the error HE had made (yes, he took responsibility for his own mistake.

"No 4-Star Honeymoon at the Royal Sonesta " Read full review on TripAdvisor 8/3/2011 Vote

3. Staff was great (made up for understandable but embarrasing cleaning error with comp-ed nite and rose petals and candles in room when we got home.

"Stop looking, best stay in N.O. yet! " Read full review on TripAdvisor 4/4/2010 Vote

4. The room was very clean (there's no room for error with white linens.

"Fantastic location, great pool, beautiful hotel! " Read full review on TripAdvisor 7/21/2009 Vote

5. The staff was very friendly and graciously acknowledged that it was their error.

"Great location! " Read full review on TripAdvisor 8/11/2008 Vote

6. Room service is quick but they make a lot of errors on your orders and is very pricey.

"Nice Hotel/Great Location " Read full review on TripAdvisor 3/28/2008 Vote

7. Room service is quick but they make a lot of errors on your orders and is very pricey.

"Nice Hotel/Great Location " Read full review on TripAdvisor 3/28/2008 Vote

8. There is no reason other than greed to charge someone for this type of error.

"Beware - very rude " Read full review on TripAdvisor 10/8/2003 Vote

9. I realized I made an error and had booked the wrong city so I called Travelocity immediately to cancel.

"Beware - very rude " Read full review on TripAdvisor 10/8/2003 Vote