Grand Hyatt Washington Dc, Washington DC, Concierge

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OpinionWell
Rank

39th

Out of 279

Grand Hyatt Washington Dc	Average Price: $392 Check Rates

Hotel Class:

1000 H Street NorthWest

Washington DC, 20001 View map

5-Star Hotel Rank: 7 of 12
Average review rating: 3.91

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (63) , TripAdvisor (676) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (115) bathroom (107) bed (125) bill (22) breakfast (246) charge (82) check in (117) check out (29) complimentary (15) concierge (80) cost (72) deal (50) decor (16) dinner (37) downtown (27) fee (24) fitness center (26) food (152) front desk (121) gym (44) hotel (1346) housekeeping (41) lobby (247) location (463) lunch (24) manager (39) money (35) parking (108) pillow (26) pool (116) price (141) rate (117) recommend (98) restaurant (228) room (1189) room service (61) service (254) sheets (19) shower (54) staff (321) street (115) suite (32) towel (35) valet (43) valet parking (35) value (26) view (76) walk (205) wireless (46)

Concierge

Appears in 80 comments.

82% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (11) good (9) great (7) helpful (31) hotel (11) knowledgable (4) lobby (9) location (4) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge was helpful.

"Not impressed one bit. " Read full review on TripAdvisor 5/14/2012 Vote

2. The concierge is very helpful, but the front desk area is confusing as to where to wait for checking in/checking out.

"Good for vacation or business " Read full review on TripAdvisor 4/24/2012 Vote

3. Concierge was very helpful in arranging a night tour of DC.

"Location was perfect " Read full review on TripAdvisor 4/14/2012 Vote

4. Services very good and unobtrusive, concierge and shoeshine excellent but absent much of the time, didn't have time for pool or gym.

"Very pricey, but value for money " Read full review on TripAdvisor 4/13/2012 Vote

5. Hotel concierge services were excellent, booking us dinner efficiently.

"Style near the White House " Read full review on TripAdvisor 3/8/2012 Vote

6. Very nice facilities on the concierge level.

"Lovely hotel, great location " Read full review on TripAdvisor 2/20/2012 Vote

7. I used the concierge a few times, and he was also friendly and helpful.

"Really Good, Really Bad Experience " Read full review on TripAdvisor 2/6/2012 Vote

8. The concierge is also helpful.

"DC on a budget " Read full review on TripAdvisor 1/1/2012 Vote

9. (The restuarants inside the hotel were pricey so it's good to eat at the many places around the hotel) The concierge suggested this great waffle spot for breakfast just down the street.

"Great Relaxing Adequate Nearby Dependable = Grand " Read full review on TripAdvisor 12/19/2011 Vote

10. The concierge was great told us how to get where we were going.

"Easy to get to great location wonderful staff " Read full review on TripAdvisor 12/15/2011 Vote