Grand Hyatt Washington Dc, Washington DC, Front Desk

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Rank

39th

Out of 279

Grand Hyatt Washington Dc	Average Price: $392 Check Rates

Hotel Class:

1000 H Street NorthWest

Washington DC, 20001 View map

5-Star Hotel Rank: 7 of 12
Average review rating: 3.91

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (63) , TripAdvisor (676) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (51) bar (115) bathroom (107) bed (125) bill (22) breakfast (246) charge (82) check in (117) check out (29) complimentary (15) concierge (80) cost (72) deal (50) decor (16) dinner (37) downtown (27) fee (24) fitness center (26) food (152) front desk (121) gym (44) hotel (1346) housekeeping (41) lobby (247) location (463) lunch (24) manager (39) money (35) parking (108) pillow (26) pool (116) price (141) rate (117) recommend (98) restaurant (228) room (1189) room service (61) service (254) sheets (19) shower (54) staff (321) street (115) suite (32) towel (35) valet (43) valet parking (35) value (26) view (76) walk (205) wireless (46)

Front desk

Appears in 121 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (17) great (6) helpful (16) hotel (19) housekeeping (7) management (6) nice (9) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is great, especially 'Elizabeth' at the front desk.

"Fantastic hotel and staff! " Read full review on TripAdvisor 2/22/2012 Vote

2. The service throughout the hotel (front desk, waiters, housekeepers) was great -- top notch when you needed it, unobtrusive when you didn't.

"Beautiful, comfortable, and close to many attractions " Read full review on TripAdvisor 1/30/2012 Vote

3. The front desk staff was very helpful and friendly.

"Excellent Service " Read full review on TripAdvisor 1/5/2012 Vote

4. There are no safes in rooms but you can get a free safe box at the front desk.

"DC on a budget " Read full review on TripAdvisor 1/1/2012 Vote

5. Starting from check-in at the front desk, where Elizabeth Arce was not only very knowledgeable and professional but respectful and welcoming, to the room maids who worked quietly and did a good job.

"Great experience " Read full review on TripAdvisor 12/21/2011 Vote

6. The front desk staff was very friendly.

"Grand Hyatt is grand " Read full review on TripAdvisor 12/15/2011 Vote

7. The room was nice, spacious, and clean, which was a plus and the front desk staff was friendly, polite, and helpful.

"Should be better for the price " Read full review on TripAdvisor 10/24/2011 Vote

8. The front desk staff was helpful and even called me at 1:00 am to notify me that my lost baggage had arrived.

"Good Location " Read full review on TripAdvisor 10/22/2011 Vote

9. Emanuel at the front desk was awesome.

"Great hotel & location " Read full review on TripAdvisor 10/15/2011 Vote

10. Service at the front desk was very good .

"It was ok........ " Read full review on TripAdvisor 9/16/2011 Vote