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Rank
39th
Out of 279

Grand Hyatt Washington Dc

Average Price: $392  
 
Hotel Class:
1000 H Street NorthWest
Washington DC, 20001 View map  
5-Star Hotel Rank: 7 of 12
Average review rating: 3.91
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (63) , TripAdvisor (676) , YahooTravel (85)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Valet
Appears in 43 comments. 
55% wrote positive comments about valet
The following words were used in comments with Valet:
fast (3)   floor (3)   garage (5)   helpful (3)   hotel (5)   management (3)   night (7)   problem (3)    
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1. Now the last part I go outside to get my car & my valet attend asked for my receipt I paid I asked him to wait a minute as I get it out of my bag I had to drag out myself, he asked me 3 more times as I'm trying to get it out, then I asked for his manager I don't wanna be harrased as I'm trying to get out my paperwork, he thins says sir phone for you, how unprofessional, I spoke to his manager by phone, as my car arrives( Jorge ) is the valet who brought my car to me was so nice and friendly he should be the face out there, now my car had grease on the door & I had a white liquid that dripped on my car from the garage during my 1 night stay,Jorge said sorry I did not park it under the dripping spot, he offered to wash it off but I told him I would do it, just offer to fix what you messed up is all I ask for $40.00 a night , I work in the hotel industry I do the doorman/ bellperson job I also valet park at times were are told to own the situation and fix the problem they should teach this to all there except for the staff at cure the bistro ,mike at the front desk & Jorge at valet.
"Visit cure the bistro only !!!! " Read full review on TripAdvisor   4/11/2012 Vote      
2. I waited in my car for 10 minutes before someone thought it was a good idea to inform me there was no valet.
"This place is a complete DUMP!!!!!!! " Read full review on TripAdvisor   9/12/2011 Vote      
3. On the other hand, the valet service was super fast and convenient.
"Will definitely stay there again " Read full review on Expedia   8/13/2010 Vote      
4. When I arrived, I was informed there was no valet parking as the valet lot was .
"Subpar " Read full review on TripAdvisor   10/23/2011 Vote      
5. We arrived at the hotel only to find out that self parking was 'full' we were forced to valet, then when we went to check in they didn't have our reservation even though I had gotten an email confirmation the day before.
"All around way too expensive. " Read full review on TripAdvisor   8/31/2011 Vote      
6. The front desk reps, valets, bell men, concierge reps, restaurant workers, housekeepers and every other staff member that we encountered were professional and courteous.
"Great Hyatt experience and we'll be back " Read full review on TripAdvisor   8/26/2011 Vote      
7. We arrived rather late (about 12:30 am) due to bad weather and traffic, only to find that the parking garage was full and valet was closed.
"Just a hotel... " Read full review on TripAdvisor   8/21/2011 Vote      
8. Had I been traveling alone for business I would have been a bit angry about having to park & walk that far alone, specifically b/c when I booked the room I asked about parking and said I would be arriving late and was not told that valet closes at a certain time, or that there could be a possibility of no room in the garage.
"Just a hotel... " Read full review on TripAdvisor   8/21/2011 Vote      
9. From the receptionists, to the valet, to the bellmen, to the waiters, everyone seemed to be on survival mode.
"Awesome location, but a bit crowded IN the hotel! " Read full review on TripAdvisor   8/1/2011 Vote      
10. Go to check in, valet tells me it's 10 bucks more for valet service.
"so not worth it " Read full review on TripAdvisor   7/31/2011 Vote      
   
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