Grand Hyatt Washington Dc, Washington DC, Service

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Rank

39th

Out of 279

Grand Hyatt Washington Dc	Average Price: $392 Check Rates

Hotel Class:

1000 H Street NorthWest

Washington DC, 20001 View map

5-Star Hotel Rank: 7 of 12
Average review rating: 3.91

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (63) , TripAdvisor (676) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (115) bathroom (107) bed (125) bill (22) breakfast (246) charge (82) check in (117) check out (29) complimentary (15) concierge (80) cost (72) deal (50) decor (16) dinner (37) downtown (27) fee (24) fitness center (26) food (152) front desk (121) gym (44) hotel (1346) housekeeping (41) lobby (247) location (463) lunch (24) manager (39) money (35) parking (108) pillow (26) pool (116) price (141) rate (117) recommend (98) restaurant (228) room (1189) room service (61) service (254) sheets (19) shower (54) staff (321) street (115) suite (32) towel (35) valet (43) valet parking (35) value (26) view (76) walk (205) wireless (46)

Service

Appears in 254 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
clean (13) comfortable (12) customer (21) excellent (20) food (22) friendly (11) good (35) great (31) helpful (14) hotel (65) internet (17) location (24) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great place overall, excellent service and comfortable room.

"great place to stay, great location " Read full review on TripAdvisor 5/23/2012 Vote

2. Service was friendly.

"$450 per night - really? " Read full review on TripAdvisor 5/12/2012 Vote

3. The hotel is very nice, clean, service was also very welcoming.

"Great hotel close to everything " Read full review on TripAdvisor 4/19/2012 Vote

4. EXCEPTIONAL SERVICE:I hate to judge the service too much because our experience was probably not normal.

"Wonderful service, but only choose if you get a good rate... " Read full review on TripAdvisor 4/14/2012 Vote

5. Services very good and unobtrusive, concierge and shoeshine excellent but absent much of the time, didn't have time for pool or gym.

"Very pricey, but value for money " Read full review on TripAdvisor 4/13/2012 Vote

6. The service was friendly, and Starbucks in the lobby was convenient.

"Great location but average otherwise " Read full review on TripAdvisor 3/31/2012 Vote

7. Very good service and very professional staff.

"Excellent Hotel " Read full review on TripAdvisor 3/28/2012 Vote

8. This hotel grand lobby is very nice there are multiple restaurants all with good food and most with great service but most dining is over priced by my midwestern standards.

"Grand Hyatt - Grand in design but missing something. " Read full review on TripAdvisor 3/27/2012 Vote

9. The staff and service, however, were great--which is the only reason I'm giving it 3 stars.

"Save your money! " Read full review on TripAdvisor 3/25/2012 Vote

10. I can't say enough about the outstanding customer service in every nook and cranny of this hotel.

"Great location - Superb Customer Service " Read full review on TripAdvisor 3/22/2012 Vote