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Rank
39th
Out of 279

Grand Hyatt Washington Dc

Average Price: $392  
 
Hotel Class:
1000 H Street NorthWest
Washington DC, 20001 View map  
5-Star Hotel Rank: 7 of 12
Average review rating: 3.91
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (63) , TripAdvisor (676) , YahooTravel (85)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 41 comments. 
75% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (3)   desk (5)   extra (2)   hotel (2)   liked (2)   need (2)   pleasant (2)   return (2)    
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1. My bathtub had a brown ring on it and I consistently called all week for housekeeping to clean it up.
"Grand??? Hyatt " Read full review on TripAdvisor   12/18/2011 Vote      
2. Housekeeping was ok but they often missed little things, like dusting the top of the tissue box or the toilet paper holder.
"Great Service " Read full review on TripAdvisor   9/15/2011 Vote      
3. Housekeeping was helpful too.
"Great location, food and attractions close by " Read full review on TripAdvisor   9/6/2011 Vote      
4. I wasnt even paying for it, and made me sick that they charge so much and cant pay for decent housekeeping, let alone cook eggs for breakfast.
"NOT WORTH IT! NOT GRAND. AND Doesnt compare to most Hyatts. " Read full review on TripAdvisor   8/4/2011 Vote      
5. Other smaller details included the fact that the housekeeping staff came and partially cleaned our room while we were at breakfast, and threw away all of our soap, leaving us with no soap or towels when we returned from breakfast and all of our dirty linens sitting in a pile in our living area.
"You can do better in DC. Major problems. " Read full review on TripAdvisor   2/13/2011 Vote      
6. Details like housekeeping visits at 9:00am, once even opened the door without knocking (obviously in error).
"Best Value for Downtown Area " Read full review on TripAdvisor   9/7/2010 Vote      
7. My check-in went very smoothly, I did not have to wait in line to speak to the concierge at anytime, room service was fast and the food was quite good, and any requests that I made through the front desk or housekeeping were handled efficiently and with a smile.
"Overall a very nice stay with excellent service " Read full review on TripAdvisor   7/27/2008 Vote      
8. Our room was quiet, and housekeeping is above average, but not perfect (my little guys found some trash under the furniture -- I don`t know what they were doing under there to begin with.
"Always a great experience " Read full review on TripAdvisor   2/18/2008 Vote      
9. Even the housekeeping service was pleasant and out going.
"Immaculate--elegant " Read full review on TripAdvisor   1/27/2008 Vote      
10. Housekeeping left us 3 small square pillows similar in size to sofa throw pillows and left the feather pillows in the room.
"Good location; fair rooms " Read full review on TripAdvisor   4/12/2012 Vote      
   
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