Surrey Hotel, New York City, Broken

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OpinionWell
Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (13) , Expedia (38) , TripAdvisor (416)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (9) apologetic (5) avoid (7) awful (3) bad (13) big deal (3) broken (3) complain (9) complaint (11) difficult (9) dirty (5) disappoint (48) downside (5) expensive (36) flaws (3) hard (18) hardly (5) hate (4) inconvenient (3) incorrect (4) irritate (3) issue (31) lack (12) loud (5) mad (5) mess (3) negative (9) noise (41) noisy (9) outrageous (4) overpriced (4) poor (11) pretentious (5) pricey (11) problem (32) ridiculous (4) rude (8) sadly (3) shame (9) slow (12) smell (5) snooty (5) sophisticated (8) terrible (3) tiny (4) too small (4) unfortunate (11) unpleasant (5) would have liked (4) wrong (8)

Broken

Appears in 3 comments.

The following words were used in comments with Broken:

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1. You know how sometimes you stay at an expensive hotel, and there is one little thing that is broken, or dirty, or someone who isn't nice, and it spoils the whole experience? That won't happen at The Surrey.

"Pure Luxury " Read full review on TripAdvisor 1/30/2012 Vote

2. My jacket was returned with broken buttons.

"Style over Substance " Read full review on TripAdvisor 8/15/2011 Vote

3. Well, that's bull because finally on the fourth day I realized that BOTH windows were basically broken open.

"Disappointing Experience. " Read full review on TripAdvisor 9/6/2010 Vote