Surrey Hotel, New York City, Slow

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Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , TripAdvisor (416) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Slow	Appears in 12 comments.

The following words were used in comments with Slow:
area (2) clean (2) hotel (2) nice (2) not (2) room (9) service (7) staff (3)

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1. it was just a nice slow pace compared to staying closer to Columbus Circle area.

"Excellent Stay for birthday and anniversary " Read full review on TripAdvisor 4/30/2012 Vote

2. First time service was unbelievably slow (we waited 40 minutes.

"Beautiful hotel but has its flaws. " Read full review on TripAdvisor 4/22/2012 Vote

3. Of one note, despite the fantastic adjoining restaurant, we found the room service to be slow with a disappointing array of choices despite the extremely high additional service fee.

"Elegant, well appointed Central Park gem " Read full review on TripAdvisor 3/24/2012 Vote

4. The only area that needs some work is the breakfast room, which is slow and disorganized - the trays of food on buffet are too small for the number of people generally in the room and were not regularly replenished, so there would be cream cheese and salmon but no bread, or cereal and no bowls/milk.

"Loved The Surrey " Read full review on TripAdvisor 1/6/2012 Vote

5. I really don't like a slow check in process.

"A detailed review of a great experience " Read full review on TripAdvisor 7/24/2011 Vote

6. staff were charming and couldnt do enough - except maybe the bar staff who were a little slow and uninterested.

"fabulous " Read full review on TripAdvisor 6/5/2011 Vote

7. Room service in the morning a tad on the slow side but it was a Sunday morning so I am sure they were backed up.

"Wonderful " Read full review on TripAdvisor 6/4/2011 Vote

8. The only other negative thing I can say about the hotel are that the housekeeping service was a bit slow to both get the rooms cleaned, and if we left later they didn't get back to cleaning the room until late in the day despite us calling.

"Great Location, Great Food " Read full review on TripAdvisor 6/2/2011 Vote

9. Arrogant and slow waiters.

"A little disappointing for the price " Read full review on TripAdvisor 5/15/2011 Vote

10. We lost precious time between slow room service and trying get out of the hotel and get a cab.

"A little disappointing for the price " Read full review on TripAdvisor 5/15/2011 Vote