Surrey Hotel, New York City, Lack

OpinionWell's Blog

Home » United States » New York » New York Destinations » New York Hotels » Surrey Hotel

OpinionWell
Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , TripAdvisor (416) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (9) apologetic (5) avoid (7) awful (3) bad (13) big deal (3) broken (3) complain (9) complaint (11) difficult (9) dirty (5) disappoint (48) downside (5) expensive (36) flaws (3) hard (18) hardly (5) hate (4) inconvenient (3) incorrect (4) irritate (3) issue (31) lack (12) loud (5) mad (5) mess (3) negative (9) noise (41) noisy (9) outrageous (4) overpriced (4) poor (11) pretentious (5) pricey (11) problem (32) ridiculous (4) rude (8) sadly (3) shame (9) slow (12) smell (5) snooty (5) sophisticated (8) terrible (3) tiny (4) too small (4) unfortunate (11) unpleasant (5) would have liked (4) wrong (8)

Lack	Appears in 14 comments.

The following words were used in comments with Lack:
amenity (2) bar (2) coffee (5) disappoint (2) facilities (2) hotel (5) lacking (14) lobby (2) not (2) room (7) service (2) style (2) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. There was a lack of communication - and for good measure my morning newspaper had not been delivered.

"Need to do a lot better. " Read full review on TripAdvisor 4/30/2012 Vote

2. My only complaint was the lack of a coffee maker in the room.

"Elegant, Intimate and the Perfect Location " Read full review on TripAdvisor 4/23/2012 Vote

3. This hotel does not have a pool and gym complex like the Peninsula or the Mandarin, but what it lacks in that department, it has in charm.

"Fantastic Location " Read full review on TripAdvisor 3/16/2012 Vote

4. This hotel makes up in location what it lacks in amenities.

"Fantastic Location " Read full review on TripAdvisor 3/16/2012 Vote

5. The main issue we had was with the lack of any tea or coffee in the room.

"Lovely staff, fabulous location but a wee bit pricey " Read full review on TripAdvisor 3/8/2012 Vote

6. I don't think we would stay again purely because of the lack of soundproofing.

"Take ear plugs! " Read full review on TripAdvisor 2/6/2012 Vote

7. The hotel lacked a bit of lighting, everywhere we seemed to walk was very dimly lit, but adding to the sumptuous feel.

"Take ear plugs! " Read full review on TripAdvisor 2/6/2012 Vote

8. 2/ STYLE - From the lobby, to the bar, to the rooms, this hotel has style in spades where so many lack it in substance.

"Just stunning...Style, substance and then some... " Read full review on TripAdvisor 12/3/2011 Vote

9. At first, we were disappointed by the lack of coffee machine in the room, but were more than impressed when we went to the lobby the first morning and found a complimentary coffee bar (even better.

"This hotel has thought of EVERYTHING! " Read full review on TripAdvisor 7/25/2011 Vote

10. But the quality of the food is great, which clearly makes up for the lack of offering.

"Stay in the city as if you live in the city! " Read full review on TripAdvisor 4/5/2011 Vote