Surrey Hotel, New York City, Unpleasant

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OpinionWell
Rank

35th

Out of 676

Surrey Hotel	Average Price: $592 Check Rates

Hotel Class:

20 East 76th Street

New York City, 10021 View map

4-Star Hotel Rank: 15 of 106
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , TripAdvisor (416) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (9) apologetic (5) avoid (7) awful (3) bad (13) big deal (3) broken (3) complain (9) complaint (11) difficult (9) dirty (5) disappoint (48) downside (5) expensive (36) flaws (3) hard (18) hardly (5) hate (4) inconvenient (3) incorrect (4) irritate (3) issue (31) lack (12) loud (5) mad (5) mess (3) negative (9) noise (41) noisy (9) outrageous (4) overpriced (4) poor (11) pretentious (5) pricey (11) problem (32) ridiculous (4) rude (8) sadly (3) shame (9) slow (12) smell (5) snooty (5) sophisticated (8) terrible (3) tiny (4) too small (4) unfortunate (11) unpleasant (5) would have liked (4) wrong (8)

Unpleasant

Appears in 5 comments.

The following words were used in comments with Unpleasant:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Usually I post the unpleasent service or experience I have had.

"A detailed review of a great experience " Read full review on TripAdvisor 7/24/2011 Vote

2. Luxury Link were unpleasant rude and unhelpful.

"Beware Luxury Link packages - thank goodness the Surrey sorted me out! " Read full review on TripAdvisor 12/2/2010 Vote

3. They finally agreed to take care of the charges, but it was an unpleasant way to end the weekend.

"Great Rooms and Location, Spotty Service " Read full review on TripAdvisor 6/19/2010 Vote

4. ' I explained that this wasn't clear from the website and that no one had mentioned this before, but two separate staff members argued with me in a really unpleasant and hostile way.

"Great Rooms and Location, Spotty Service " Read full review on TripAdvisor 6/19/2010 Vote

5. To their credit, we disputed this and it was removed but this was a totally unpleasant way to end our stay.

"Great rooms but no sound insulation and seriously lacking in amenities " Read full review on TripAdvisor 6/18/2010 Vote