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Sofitel Chicago
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OpinionWell
Rank
3rd
Out of 413
Sofitel Chicago
Average Price: $283
Check Rates
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611
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4-Star Hotel Rank:
2 of 39
Average review rating:
4.62
OpinionWell Value Index:
9
Traveler reviews analyzed:
Expedia
(
42
)
,
MyTravelGuide
(
134
)
,
Travelocity
(
5
)
,
TripAdvisor
(
777
)
,
YahooTravel
(
21
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(26)
bar
(136)
bath
(41)
bathroom
(197)
bed
(186)
bill
(14)
breakfast
(141)
charge
(18)
check in
(56)
check out
(20)
closet
(18)
complimentary
(12)
concierge
(75)
cost
(18)
deal
(40)
decor
(35)
dinner
(58)
downtown
(29)
food
(98)
front desk
(73)
gym
(23)
hotel
(928)
housekeeping
(40)
lake
(44)
lobby
(90)
location
(329)
lunch
(17)
manager
(17)
money
(21)
parking
(30)
pillow
(23)
price
(67)
rate
(43)
recommend
(83)
restaurant
(226)
room
(750)
room service
(69)
service
(244)
sheets
(13)
shower
(78)
staff
(302)
street
(65)
suite
(97)
towel
(18)
tub
(38)
valet
(30)
value
(31)
view
(155)
walk
(84)
wireless
(18)
See more
Complimentary
Appears in 12 comments.
100% wrote positive comments about
complimentary
The following words were used in comments with
Complimentary:
chocolate
(2)
coffee
(5)
drink
(2)
gym
(2)
night
(2)
room
(2)
service
(3)
small
(2)
turndown
(3)
water
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
Clean, no in room coffee or tea facility but
complimentary
coffee and croissants in the morning at the restaurant.
"Central location, good facilities "
Read full review
on
TripAdvisor
11/30/2010
Vote
2.
Turndown service provided
complimentary
water each night and there was also free internet.
"Wonderful Location "
Read full review
on
TripAdvisor
8/27/2010
Vote
3.
3 We were not told there was
complimentary
morning coffee until we were leaving.
"Excellent but some niggles "
Read full review
on
TripAdvisor
4/25/2010
Vote
4.
I was then told that I was given late check out and a
complimentary
drink (in a tone that I should be grateful).
"Never again - from a Sofitel A-Club Platinum Member "
Read full review
on
TripAdvisor
4/13/2010
Vote
5.
Upon check-in we asked for and received a
complimentary
upgrade and we were treated to a lovely room on the 30th floor with an awesome view of the Hancock tower.
"Couldn't have been better! "
Read full review
on
TripAdvisor
3/28/2010
Vote
6.
The gym is small but adequate ( they provide
complimentary
refreshments, water and towels in the gym).
"Cute, Comfortable, Cozy "
Read full review
on
TripAdvisor
10/16/2009
Vote
7.
Little
complimentary
bottles of Evian with turndown service were a bonus.
"wonderful hotel "
Read full review
on
TripAdvisor
7/22/2009
Vote
8.
And while the
complimentary
bottles of Evian water that accompanied the turndown service were welcome, so would have been some chocolates or mints.
"Location, Style and Comfort "
Read full review
on
TripAdvisor
7/6/2009
Vote
9.
If you need coffee in the morning, you can get
complimentary
coffee downstairs in the restaurant downstairs (which happens to be very good) starting at 6am.
"Very nice hotel "
Read full review
on
TripAdvisor
3/25/2009
Vote
10.
There was always a
complimentary
bottle of water next to the bed each night.
"Wonderful hotel! "
Read full review
on
TripAdvisor
1/29/2008
Vote
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