Sheraton Universal, Los Angeles, Horrible

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Rank

16th

Out of 700

Sheraton Universal	Average Price: $215 Check Rates

Hotel Class:

333 Universal Hollywood Drive

Los Angeles, 91608 View map

4-Star Hotel Rank: 9 of 45
Average review rating: 3.1

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , Travelocity (2) , TripAdvisor (444)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) a bit small (5) annoy (11) awful (5) bad (27) big deal (7) broken (12) complain (19) complaint (11) cramped (6) dangerous (4) dated (9) difficult (7) dirty (23) disappoint (30) downside (11) expensive (25) frustrated (6) gross (4) hard (11) hardly (5) hassle (7) horrible (13) inconvenient (9) issue (29) lack (6) loud (17) mistake (5) negative (19) noise (39) noisy (13) outdated (7) overpriced (10) poor (8) pricey (16) problem (58) rude (19) shock (4) slow (19) smell (12) terrible (10) tiny (7) uncomfortable (4) unfortunate (13) unfriendly (6) unhappy (5) weird (4) worn (6) worst (15) wrong (8)

Horrible

Appears in 20 comments.

The following words were used in comments with Horrible:
experience (2) free (2) hot (2) hotel (3) night (10) noisy (2) not (5) park (2) room (3) service (3) staff (3)

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1. Probably wouldn't stay here again, but wasn't horrible.

"No better than average " Read full review on TripAdvisor 3/15/2012 Vote

2. We were to stay for 2 nights, 3 days but only ending up staying for 1 night because my husband got a horrible gall bladder infection and we had to fly him home for surgery.

"Great Service & Wonderful Staff " Read full review on TripAdvisor 11/9/2011 Vote

3. The weekend turned into a horrible disaster but the staff at the Sheraton could not have been more accomodating or pleasant.

"Great Service & Wonderful Staff " Read full review on TripAdvisor 11/9/2011 Vote

4. Parking was $18 bucks a night (not horrible for LA, and you have in/out privileges).

"Great location and great hotel " Read full review on TripAdvisor 10/17/2010 Vote

5. In conclusion, the location of this hotel is not enough to offset the horrible service and penny pinching that the Sheraton Universal is inflicting on its guests.

"Unbiased review from a service industry worker " Read full review on TripAdvisor 11/30/2009 Vote

6. The first two nights I had cold air, which is what I wanted, but when I came back to the room on the third night the heat was on and the room was horribly hot.

"Unbiased review from a service industry worker " Read full review on TripAdvisor 11/30/2009 Vote

7. horrible.

"Horrible Customer service! " Read full review on TripAdvisor 9/15/2009 Vote

8. The experience here was horrible since the moment I arrived.

"Horrible Customer service! " Read full review on TripAdvisor 9/15/2009 Vote

9. Management is pathetic, staff dissmal, parking expensive, elevators horrible.

"Never Ever Stay at Sheraton Universal- " Read full review on TripAdvisor 4/6/2009 Vote

10. :) Internet access wasn't horrible, but also was not impressive given that it isn't free.

"Nice, but pricy (but hey, its L.A.) " Read full review on TripAdvisor 4/6/2009 Vote