Empire Hotel, New York City, Disappoint

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Rank

76th

Out of 676

Empire Hotel	Average Price: $401 Check Rates

Hotel Class:

44 West 63rd Street

New York City, 10023 View map

0-Star Hotel Rank: 11 of 249
Average review rating: 3.49

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (21) annoy (43) avoid (23) awful (33) bad (111) big deal (11) broken (31) complain (68) complaint (37) cramped (22) difficult (23) dirty (26) disappoint (90) disturbing (32) downside (13) expensive (101) frustrated (12) hard (46) hardly (12) hassle (15) horrible (26) inconvenient (14) issue (86) lack (29) loud (113) mistake (13) mold (18) negative (55) noise (197) noisy (98) overpriced (23) poor (52) poorly (15) pricey (21) problem (165) ridiculous (23) rude (76) shame (16) shock (11) slow (20) smell (37) terrible (39) tiny (164) too small (17) unbearable (12) uncomfortable (23) unfortunate (39) unhelpful (11) worst (41) wrong (31)

Disappoint

Appears in 90 comments.

The following words were used in comments with Disappoint:
big (6) expectation (6) great (7) hotel (27) music (3) never (3) new (4) night (5) not (20) pool (8) price (4) reviews (3) roof (5) rooftop (3) room (12) service (8) size (3) slight (4) small (4) website (5)

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1. But, I'm not sure they make up for the disappointing room.

"Great location...but " Read full review on TripAdvisor 4/24/2012 Vote

2. BUT, the room was a huge disappointment for a Four Star Hotel.

"Great location...but " Read full review on TripAdvisor 4/24/2012 Vote

3. I'm disappointed to say this was one of the worst hotel experiences I've had.

"Not an Empire to be proud of... " Read full review on TripAdvisor 4/16/2012 Vote

4. Upon checkout we reiterated our disappointment with this stay and the management were ABSOLUTELY APPAULING.

"Not an Empire to be proud of... " Read full review on TripAdvisor 4/16/2012 Vote

5. They should probably do something about that because I met a family in the elevator later on that were equally as disappointed for the exact same reason.

"So disappointing. " Read full review on TripAdvisor 4/16/2012 Vote

6. Bottom-line is that if you can get a good deal here and don't have the same expectations as going to an extremely polished 4 or 5 star hotel you probably won't be disappointed.

"Good location but lacks polish! " Read full review on TripAdvisor 4/16/2012 Vote

7. Booked with some trepidation due to the mixed reviews but have learnt to take some of the reviews with a pinch of salt, however on first impression I was disappointed with the Empire, the standard queen room was tiny with hardly any space for luggage or clothes storage.

"Not bad for 4 night stay " Read full review on TripAdvisor 4/2/2012 Vote

8. I have been to NY before and know rooms are small but I was still disappointed that our upgraded superior king room was so small especially the bathroom was extremely tiny.

"Fun rooftop bar but small rooms & tiny bathrooms. Rec 4 restaurants & bars " Read full review on TripAdvisor 3/28/2012 Vote

9. It was disappointing that the reception staff wouldn't go out of their way to accommodate our early arrival.

"Good weekend stay " Read full review on TripAdvisor 3/19/2012 Vote

10. How disappointing.

"Not a pleasant experience " Read full review on TripAdvisor 3/1/2012 Vote