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Rank
76th
Out of 676

Empire Hotel

Average Price: $401  
 
Hotel Class:
44 West 63rd Street
New York City, 10023 View map  
0-Star Hotel Rank: 11 of 249
Average review rating: 3.49
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)
SAFE TO BOOK ? (2/5 issues found)
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Issue
Appears in 83 comments. 
The following words were used in comments with Issue:
amazed (4)   arrival (4)   big (7)   cares (4)   deal (5)   design (4)   desk (14)   floor (4)   hotel (21)   liked (4)   location (4)   nice (6)   night (5)   noise (10)   not (25)   reviews (3)   room (19)   service (7)   shower (13)   water (5)    
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1. There are a couple of issues with the hotel: Firstly, I had a room facing a back street and there was an almighty hum from a fan system outside of the window.
"Not Bad, Nothing Special " Read full review on TripAdvisor   5/3/2012 Vote      
2. Also, double glass windows wouldn't hurt (but I have to give you bonus points for realizing the issue and installing heavy fabric drapes and curtains - which do help a lot)The Empire misses out on the 5/5 rating on another few things as well.
"A great hotel that misses the bulls-eye by a hair " Read full review on TripAdvisor   4/12/2012 Vote      
3. Let's start with the big issue: Noise.
"A great hotel that misses the bulls-eye by a hair " Read full review on TripAdvisor   4/12/2012 Vote      
4. No issues regarding the design of the shower cubicle ( just put the bath mat down.
"Honeymoon in April " Read full review on TripAdvisor   4/12/2012 Vote      
5. The fitness center is pretty standard-issue, with some treadmills, stairmasters, and other machines.
"Location, location, location " Read full review on TripAdvisor   3/27/2012 Vote      
6. Was on the 11th floor and heard traffic and sirens through the night-but not a real issue.
"Great location in NYC " Read full review on TripAdvisor   3/26/2012 Vote      
7. This issue was raised by phone on 01/21 and 03/05, by email on 02/17, and on 03/02, 03/05 without reply.
"The hotel that steals money " Read full review on TripAdvisor   3/14/2012 Vote      
8. The first time was not too bad, cockroaches in the bathroom and a shower that flooded, but we loved the style of the hotel and the location, so we hoped that they had addressed the shower issue in the time between our stays,They did not and it just got worse.
"Dirty disgusting bathrooms & a manager that does not care. " Read full review on TripAdvisor   2/20/2012 Vote      
9. ) Other random things: housekeeping doesn't care if the 'do not disturb' sign is on the door and will enter anyways; housekeeping also closes the doors when they clean which seems like an enormous security issue to me; my neighbor's room service trays were left in the hallway over 24 hours; there was a chip bag in the toilet when I arrived; the french fries from room service were AMAZING even though the caesar salad was wilted; there's an 'Intimacy Kit' available for $38 so don't let your kids rifle through the stuff available for purchase sitting on the desk; the windows actually open which might be really pleasant if the weather is nice; free copies of WWD out in the lounge was a really nice touch, though I'm going to assume it was just for Fashion Week; the TV (at least in my room) was whatever the equivelant of terrible definition is; the men working the door are quick, competant and friendly; if you have to wait two hours after check-in for your room, you'll be offered a drink in the lounge.
"Lovely Facility " Read full review on TripAdvisor   2/15/2012 Vote      
10. My issue was with the staff of the hotel.
"Lovely Facility " Read full review on TripAdvisor   2/15/2012 Vote      
   
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