Empire Hotel, New York City, Poor

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Rank

76th

Out of 676

Empire Hotel	Average Price: $401 Check Rates

Hotel Class:

44 West 63rd Street

New York City, 10023 View map

0-Star Hotel Rank: 11 of 249
Average review rating: 3.49

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (21) annoy (43) avoid (23) awful (33) bad (111) big deal (11) broken (31) complain (68) complaint (37) cramped (22) difficult (23) dirty (26) disappoint (90) disturbing (32) downside (13) expensive (101) frustrated (12) hard (46) hardly (12) hassle (15) horrible (26) inconvenient (14) issue (86) lack (29) loud (113) mistake (13) mold (18) negative (55) noise (197) noisy (98) overpriced (23) poor (52) poorly (15) pricey (21) problem (165) ridiculous (23) rude (76) shame (16) shock (11) slow (20) smell (37) terrible (39) tiny (164) too small (17) unbearable (12) uncomfortable (23) unfortunate (39) unhelpful (11) worst (41) wrong (31)

Poor	Appears in 50 comments.

The following words were used in comments with Poor:
bar (7) bathroom (11) bed (5) clothes (4) customer (4) great (5) honeymoon (4) hotel (16) lighting (9) location (5) night (3) not (5) pool (3) reception (5) reviews (4) room (22) service (16) staff (8) towel (4) value (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My rating has been based on poor customer relations.

"Make sure they don't place you in a room under the club/lounge bar " Read full review on TripAdvisor 5/22/2012 Vote

2. Maid service was poor.

"Not recommended " Read full review on TripAdvisor 3/18/2012 Vote

3. With the Lincoln Center location was hoping this would be a high class experience with maybe operatic or classical music in the background but found instead a poor mix of music in the lobby and too loud.

"Not recommended " Read full review on TripAdvisor 3/18/2012 Vote

4. Also, TV reception was poor (there was static).

"Pretty disappointed and nicest thing was the lobby " Read full review on TripAdvisor 1/17/2012 Vote

5. One incident occurred due to the poor behaviour of another guest, hotel staff dealt with this within minutes, offered another room and complimentary meals.

"Fantastic Hotel, Great Location " Read full review on TripAdvisor 12/1/2011 Vote

6. What type of hotel has such poor level of service???I would never recommend anyone staying here.

"Worst NYC hotel stay " Read full review on TripAdvisor 10/7/2011 Vote

7. The room lighting is also poor (ie: a corner of the room I was in basically had no lights near it).

"small, but nice hotel " Read full review on TripAdvisor 9/6/2011 Vote

8. Service was poor since the reservation, when I sent the hotel an email asking if I could have a package delivered to me prior to check in.

"Location " Read full review on TripAdvisor 8/20/2011 Vote

9. Only downside for me was the server and the poor fitness center.

"Nice Hotel with some special needs " Read full review on TripAdvisor 8/19/2011 Vote

10. The only complaint is poor service at breakfast restauarant.

"I live in Manhattan and took a stay-cation for 2 days. What a great choice of hotels" " Read full review on TripAdvisor 7/23/2011 Vote