4. , non-repeater) crowd--check-in experience can be extraordinarily frustrating (read: takes too long, even for repeat visitors)--staff isn't generally the warmest I've ever received--particularly the front door--can be a little overwhelming when there's an event or Fri/Sat nights when the club upstairs is crowded--it's annoying to have to weave through lines of scantily-clad 20-somethings (or wannabes) just to get into the hotel you're paying $300/night for--I have experienced the problems others have mentioned (a/c not working or too loud; missing towels and bathroom amenities; rooms not completely cleaned)--what's annoying is how consistent they aren't.