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OpinionWell
Rank
76th
Out of 676

Empire Hotel

Average Price: $401  
 
Hotel Class:
44 West 63rd Street
New York City, 10023 View map  
0-Star Hotel Rank: 11 of 249
Average review rating: 3.49
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mistake
Appears in 13 comments. 
The following words were used in comments with Mistake:
hotel (7)   new (2)   not (2)   shame (2)    
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1. the doors don't close properly on their own, so it's happened a few times that the employees have knocked and asked if it was left open by mistake - awesome service though.
"Awesome service! " Read full review on TripAdvisor   11/21/2011 Vote      
2. I had breakfast there, which was a mistake.
"Decent hotel--not spectacular, not awful " Read full review on TripAdvisor   11/13/2011 Vote      
3. Don't make the mistake of eating average food in NYC.
"Great location and nice modern decor. " Read full review on TripAdvisor   8/14/2011 Vote      
4. I have never reviewed a hotel before but felt strongly about our stay here, We are a family of 5 who were visiting New York for 7 nights, I wanted to book a hotel that had a pool so that the children could relax after a day's sightseeing-what a mistake choosing the Empire.
"not a family hotel-at all " Read full review on TripAdvisor   7/21/2011 Vote      
5. No one had apologized to us for what appeared to be a mistake.
"Clean but a lot to be desired " Read full review on TripAdvisor   6/19/2011 Vote      
6. Also, I received my credit card statement today and realized they charged me twice for the mistake they made.
"Very dissapointed with the service and mistakes the hotel made " Read full review on TripAdvisor   6/11/2011 Vote      
7. And when it was resolved, they essentially tried to make ME feel bad for the mistake even though it was their error.
"hmmm...on second thought " Read full review on TripAdvisor   6/9/2011 Vote      
8. [oops, mistakes happen](2) item was thrown out [negligence](3) item was stolen [criminal]If it were #1, which I was hoping for for everyone's sake, it would have turned up in the hotel's 'efforts' to recover the item.
"UNACCEPTABLE: items go missing from guest rooms " Read full review on TripAdvisor   12/17/2010 Vote      
9. and only realized our mistake at 4pm when we immediately called the hotel.
"If the security of your belongings doesn't matter to you, this hotel is probably fine. " Read full review on TripAdvisor   12/1/2009 Vote      
10. The bathroom was another mistake.
"Great location doesn't make up for terrible staff " Read full review on TripAdvisor   5/9/2009 Vote      
   
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