Empire Hotel, New York City, Shock

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Rank

76th

Out of 676

Empire Hotel	Average Price: $401 Check Rates

Hotel Class:

44 West 63rd Street

New York City, 10023 View map

0-Star Hotel Rank: 11 of 249
Average review rating: 3.49

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (21) annoy (43) avoid (23) awful (33) bad (111) big deal (11) broken (31) complain (68) complaint (37) cramped (22) difficult (23) dirty (26) disappoint (90) disturbing (32) downside (13) expensive (101) frustrated (12) hard (46) hardly (12) hassle (15) horrible (26) inconvenient (14) issue (86) lack (29) loud (113) mistake (13) mold (18) negative (55) noise (197) noisy (98) overpriced (23) poor (52) poorly (15) pricey (21) problem (165) ridiculous (23) rude (76) shame (16) shock (11) slow (20) smell (37) terrible (39) tiny (164) too small (17) unbearable (12) uncomfortable (23) unfortunate (39) unhelpful (11) worst (41) wrong (31)

Shock

Appears in 10 comments.

The following words were used in comments with Shock:
arrival (2) clean (2) hotel (6) nice (3) reception (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However, if you're so busy because of Fashion Week, maybe don't have rooms still available on a moments notice (after Fashion Week had started, no less) or, perhaps, don't allow bookings from those who (you think) aren't attending Fashion Week? I knew it was Fashion Week before I arrived since (shock) I actually work for a fashion magazine and (double shock) wasn't just there to shop at the suggested Gap and Banana Republic.

"Lovely Facility " Read full review on TripAdvisor 2/15/2012 Vote

2. Also a bit of sticker shock about the price but for New York, this was competitive with other hotels we looked at.

"Excellent location and views " Read full review on TripAdvisor 11/20/2011 Vote

3. We recently stayed at the Empire hotel in NYC and were shocked to wake to bites all over my body as well as my young Childs face.

"The most awful hotel I have stayed in NYC after travelling there for the last 8 years!!! " Read full review on TripAdvisor 11/1/2011 Vote

4. Having looked at the web site, which did read & look quite good we were more than surprised & shocked on arriving at the hotel to actually find how awful it really was,unwelcoming, very brown, noisy & grubby, the reception area was also the bar/lounge with very loud music, and gave us the impression of being in a rather seedy hotel .

"The worst hotel that we have ever stayed in " Read full review on TripAdvisor 5/12/2011 Vote

5. I was completely shocked by how nice the hotel was.

"Fantastic Value! " Read full review on TripAdvisor 4/28/2010 Vote

6. The room was clean, but, after cleaning one day, we were a little shocked.

"Fairly disappointing, with some positives. " Read full review on TripAdvisor 4/14/2010 Vote

7. We were shocked and appalled at his behaviour and complained to hotel reception who first ignored and dismissed us.

"Terrible service, worst hotel experience ever " Read full review on TripAdvisor 9/10/2009 Vote

8. We immediately went back down to the front desk where I let a very nice woman know how shocked I was and she was extremely understanding - for an upgrade of only 30 dollars/day, we were then assigned a room on the 10th floor, overlooking the Broadway :)Apart from that, we only interacted with the staff when we checked out and that went smoothly - when we woke up on the morning of the 15th (our last day), an informative invoice had been slid under the door for our review, which was nice.

"Wouldn't mind staying there again " Read full review on TripAdvisor 4/23/2009 Vote

9. this shocked us, as we hadnt been advised that we would need to do this by our travel agent - so beware.

"Loved it!! Fabulous hotel! " Read full review on TripAdvisor 8/6/2008 Vote

10. As we travelled at the end of june we were shocked at the humidity and how warm the weather was hitting 30 degrees and sweat dripping of your head.

"The most amazing time of my life to date!!!!!!!!!!!!! " Read full review on TripAdvisor 7/18/2008 Vote